Established in 2000, TM R&amp;D is a world-class R&amp;D company of TM Group; with a special focus on Intelligent Connectivity, Advanced Analytics, Artificial Intelligence, IoT and Digital Platforms. The organisation helps businesses to solve operational issues and co-create solutions for the global market. To date, TM R&amp;D has commercialised 18 solutions and deployed seven platforms for TM saving the Group millions in operational efficiency and support. Additionally, TM R&amp;D has generated more than 2,800 Intellectual Property Rights (IPRs) with 100 percent adoption of all its innovations since 2016.
For more information about TM R&amp;D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow us on LinkedIn (TM Research &amp; Development) for more news and updates.

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TM R&D

News

Recognised for transforming forestry assessments with AI for biodiversity conservation in Malaysia



Cyberjaya, 25 March 2025 – Telekom Research & Development Sdn Bhd (TM R&D), a subsidiary of MMU, has clinched the prestigious AI – Environmental Services category at the Malaysia Technology Excellence Awards 2025. This recognition celebrates TM R&D’s breakthrough in Smart Forestry AI Tools Enhancement, which is revolutionising forestry assessments and advancing biodiversity conservation in Malaysia.



The award-winning innovation leverages AI to enhance the efficiency and accuracy of forestry assessments, a crucial step in conserving Malaysia’s rich biodiversity. Developed in collaboration with the Forest Research Institute Malaysia (FRIM), the solution addresses key challenges in tree data collection, particularly the measurement of diameter at breast height (DBH), which is vital for calculating forest growing stock, basal area, biomass, and carbon stock.



Dr. Sharlene Thiagarajah, Chief Executive Officer of TM R&D, expressed her appreciation for the achievement: “At TM R&D, we are committed to harnessing AI to create real-world impact. This award reaffirms our dedication to driving innovation that not only enhances efficiency and safety in forestry assessments but also supports sustainability and biodiversity conservation. By leveraging AI, we are empowering conservation efforts and contributing to Malaysia’s climate action goals.”



The AI-powered solution, launched in 2024, utilises a mobile app that captures tree images and automatically calculates DBH without the need for additional equipment or reference objects. This innovation significantly reduces the time taken for data collection from two minutes per tree to just 20 seconds, with an impressive 96% accuracy rate in tree segmentation and an error margin of only 1.2 cm for branched and leaning trees.



Dr. Sharlene further acknowledged the crucial role of FRIM in this achievement: “We extend our gratitude to our research partners at FRIM for their invaluable expertise in forestry and biodiversity management. Their collaboration has been instrumental in ensuring our AI-driven solution delivers meaningful impact for conservation efforts.”



Traditionally, forestry assessments require ground-level measurements, which are time-consuming and pose safety risks, especially when working at heights. With TM R&D’s AI solution, the process is not only faster but also safer, enabling quicker reporting of carbon stock inventories and supporting informed decision-making for forest protection.



This innovation aligns with Malaysia’s commitment to combating climate change and preserving biodiversity. By streamlining data collection and enhancing accuracy, TM R&D’s solution is set to become a game-changer in sustainable forestry management.



The Malaysia Technology Excellence Awards recognises industry leaders who are driving technological innovation and digital transformation in Malaysia.



For more information about TM R&D and its innovations, visit www.tmrnd.com.my, email business@tmrnd.com.my, or follow TM Research & Development on LinkedIn for the latest updates.

TM R&D’s AI-Powered Forestry Innovation Wins at Malaysia Technology Excellence Awards 2025

Events

New team members from TM R&D recently had the opportunity to visit TM’s Network Intelligence Centre (NIC), gaining first-hand exposure to cutting-edge network operations. The session was designed with the objective to enhance their understanding of network operations, covering real-time monitoring and intelligent network management. Our visit began with a briefing on NIC’s network operations, followed by a view of live network analytics in action and ended with a Fibre Showcase. A huge thank you to the NIC team for hosting us and sharing invaluable knowledge! This visit was more than just a learning experience – it was an inspiration to push boundaries in innovation and network intelligence. At TM R&D, we are committed to nurturing talent by providing hands-on exposure to real-world network operations, equipping future innovators with the knowledge and experience to drive technological advancements. <a href="https://www.linkedin.com/search/results/all/?keywords=%23tmrnd&origin=HASH_TAG_FROM_FEED">#TMRND</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23networkintelligence&origin=HASH_TAG_FROM_FEED">#NetworkIntelligence</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23techexposure&origin=HASH_TAG_FROM_FEED">#TechExposure</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23futureready&origin=HASH_TAG_FROM_FEED">#FutureReady</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23innovationinaction&origin=HASH_TAG_FROM_FEED">#InnovationInAction</a>

Bridging Knowledge, Strengthening Expertise

Whitepapers

<img loading="lazy" decoding="async" class="alignnone size-medium wp-image-17911" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-300x240.jpg" alt="" width="300" height="240" srcset="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-300x240.jpg 300w, https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-1024x820.jpg 1024w, https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-768x615.jpg 768w, https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-1536x1229.jpg 1536w, https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/06/With-TMRD-cover-White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-2048x1639.jpg 2048w" sizes="auto, (max-width: 300px) 100vw, 300px" />
In software development, testing is essential for ensuring quality, reliability, and continuous improvement. But what happens when testing teams don’t have the test data they need?
Our latest white paper explores agile testing strategies that help teams overcome this challenge while keeping software delivery on track.
Even without test data, agile teams can adapt, collaborate and implement strategic testing methods to maintain software quality.
<a role="button" href="https://www.tmrnd.com.my/wp-content/uploads/2025/03/White-Paper-Test-Smarter-Not-Harder-with-AGILE-TESTING-V2.pdf" target="_blank" rel="noopener"> Download </a>

Test Smarter Not Harder with Agile Testing

More than just a festival, Chinese New Year is a time for appreciation and togetherness. This year, our celebration was filled with joy, laughter and wonderful memories!



From the lively lion dance to the Yee Sang tossing, we embraced traditions that symbolise prosperity and unity. The Chopstick and Longest Snake Challenges added a fun twist, bringing out teamwork and friendly competition!



A big thank you to everyone who joined in the fun and made it a gathering to remember. <a></a>Moments like these remind us that when we come together, we can overcome challenges, celebrate successes and grow even stronger as a team.



Gong Xi Fa Cai!



<a href="https://www.facebook.com/hashtag/tmrnd?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#TMRND</a><a href="https://www.facebook.com/hashtag/cny2025?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R"> </a><a href="https://www.facebook.com/hashtag/cny2025?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#CNY2025 </a><a href="https://www.facebook.com/hashtag/gongxifacai?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#GongXiFaCai </a><a href="https://www.facebook.com/hashtag/strongertogether?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#StrongerTogether </a><a href="https://www.facebook.com/hashtag/culturaldiversity?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#CulturalDiversity </a><a href="https://www.facebook.com/hashtag/festivefun?__eep__=6&__cft__[0]=AZVwChcYzPOYnl_nnklpjWck1810soMgjwq-exvd3LoztQ8nomZSiBzSQJeWk8NtHls7qXOxi-XASPmFrhsd_zuGxWzAdtmI8deIAhfVWvyE-RD2h-4VwoL128y__r1tvvUkSe6x1wlm7TJY0DfGbGj9&__tn__=*NK-R">#FestiveFun</a>

Welcoming the Year of the Snake with Festive Fun & Team Spirit!

TM R&D kicked off 2025 with an exciting team-building session and it was just what we needed!



From fun challenges to creative problem-solving (and a lot of laughs in between), it was a great way to reconnect and start the year!



At TM R&D, we know that strong teams make big things happen. This session brought us closer, re-energized us and set the tone for an exciting year ahead.



<a></a>Here’s to another year of growing, laughing and achieving great things together!



<a href="https://www.facebook.com/hashtag/tmrnd?__eep__=6&__cft__[0]=AZWGw1PLGQysfGvUaXe27tZw_1V42Z9xmdEyy23JkBjoBDNJM4oC18xFkIgwD6ptzabUf-OXqByxWQLl55tB1SzGKGtRiYjZnSoCJ7tB6Kbx_sE_rfRmuJ56I0wxagtmAXXnsWxFAF-JeIhe9bM1MuL6&__tn__=*NK-R">#TMRND</a><a href="https://www.facebook.com/hashtag/teambuilding2025?__eep__=6&__cft__[0]=AZWGw1PLGQysfGvUaXe27tZw_1V42Z9xmdEyy23JkBjoBDNJM4oC18xFkIgwD6ptzabUf-OXqByxWQLl55tB1SzGKGtRiYjZnSoCJ7tB6Kbx_sE_rfRmuJ56I0wxagtmAXXnsWxFAF-JeIhe9bM1MuL6&__tn__=*NK-R">#Teambuilding2025</a><a href="https://www.facebook.com/hashtag/unityforgreatness?__eep__=6&__cft__[0]=AZWGw1PLGQysfGvUaXe27tZw_1V42Z9xmdEyy23JkBjoBDNJM4oC18xFkIgwD6ptzabUf-OXqByxWQLl55tB1SzGKGtRiYjZnSoCJ7tB6Kbx_sE_rfRmuJ56I0wxagtmAXXnsWxFAF-JeIhe9bM1MuL6&__tn__=*NK-R">#UnityForGreatness</a><a href="https://www.facebook.com/hashtag/innovationinaction?__eep__=6&__cft__[0]=AZWGw1PLGQysfGvUaXe27tZw_1V42Z9xmdEyy23JkBjoBDNJM4oC18xFkIgwD6ptzabUf-OXqByxWQLl55tB1SzGKGtRiYjZnSoCJ7tB6Kbx_sE_rfRmuJ56I0wxagtmAXXnsWxFAF-JeIhe9bM1MuL6&__tn__=*NK-R">#InnovationInAction</a>

Stronger Together, Ready for 2025!

At Innovate Asia 2024, Bangkok – TM R&D had the opportunity to showcase how we’re driving innovation and redefining connectivity. Our CEO, Dr. Sharlene Thiagarajah joined the panel on “𝘐𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘷𝘦 𝘙𝘦𝘷𝘦𝘯𝘶𝘦 𝘚𝘵𝘳𝘦𝘢𝘮𝘴: 𝘚𝘶𝘳𝘱𝘢𝘴𝘴𝘪𝘯𝘨 𝘊𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘷𝘪𝘵𝘺” under the Growth theme. During the session, we highlighted: • 24 years of innovation in AI, Machine Learning, IoT, and 5G technologies. • A growing team of 700 researchers across 7 Centres of Excellence. • Delivering RM3.2 billion in value to TM Group through cost savings, efficiencies and new revenue streams. At TM R&D, we focus on solving problems first – creating value-driven solutions by combining legacy systems with cutting-edge tools. Our solutions like <a href="http://spice.ai/">SPICE.ai</a> and Camelia are transforming customer experiences and paving the way for autonomous networks and smart cities. Events like Innovate Asia 2024 bring the industry together to share ideas and shape the future. We’re proud to be part of the conversation!



<div><a class="BUpIlHAYDrzajXcFVOwfMcVhuUvvwYc " data-test-app-aware-link="" style="box-sizing: inherit; margin: var(--artdeco-reset-base-margin-zero); padding: var(--artdeco-reset-base-padding-zero); font-size: 14px; vertical-align: var(--artdeco-reset-base-vertical-align-baseline); text-decoration: var(--artdeco-reset-link-text-decoration-none); font-weight: var(--font-weight-bold); border: var(--artdeco-reset-link-border-zero); font-family: -apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", "Fira Sans", Ubuntu, Oxygen, "Oxygen Sans", Cantarell, "Droid Sans", "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Lucida Grande", Helvetica, Arial, sans-serif; touch-action: manipulation; position: relative; word-break: normal; overflow-wrap: normal; white-space-collapse: collapse; line-height: inherit !important;" href="https://www.linkedin.com/search/results/all/?keywords=%23tmrnd&origin=HASH_TAG_FROM_FEED"><span class="visually-hidden" style="box-sizing: inherit; 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font-size: var(--artdeco-reset-base-font-size-hundred-percent); vertical-align: var(--artdeco-reset-base-vertical-align-baseline); background: var(--artdeco-reset-base-background-transparent); outline: var(--artdeco-reset-base-outline-zero); font-family: var(--artdeco-reset-typography-font-family-sans); margin: -1px !important; padding: 0px !important; border: 0px !important; display: block !important; clip: rect(0px, 0px, 0px, 0px) !important; height: 1px !important; overflow: hidden !important; position: absolute !important; text-wrap-mode: nowrap !important; width: 1px !important; line-height: inherit !important;">hashtag<span style="box-sizing: inherit; margin: var(--artdeco-reset-base-margin-zero); padding: var(--artdeco-reset-base-padding-zero); border: var(--artdeco-reset-base-border-zero); font-size: var(--artdeco-reset-base-font-size-hundred-percent); vertical-align: var(--artdeco-reset-base-vertical-align-baseline); background: var(--artdeco-reset-base-background-transparent); 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TM R&D CEO Participates in Innovate Asia 2024

<img loading="lazy" decoding="async" src="https://www.tmrnd.com.my/wp-content/uploads/2024/12/With-TMRD-Cover-White-Paper-Unlocking-RAGs-Full-Potential-01---7-Jan-2025-edt-2.png" alt="With TMR&D Cover White Paper - Unlocking RAG's Full Potential-01 - 7 Jan 2025 edt" itemprop="image" height="1789" width="2480" title="With TMR&D Cover White Paper - Unlocking RAG's Full Potential-01 - 7 Jan 2025 edt" onerror="this.style.display='none'" />
	Unlock the full power of AI with Retrieval-Augmented Generation (RAG) and vector databases. RAG makes AI smarter by pulling the right information at the right time, avoiding the need for complex model fine-tuning.
This white paper explains how vector databases boost AI performance with faster searches, better understanding of context, and scalable solutions-perfect for industries like telecommunications.
Learn how TM R&D’s expertise in building advanced RAG systems can help your business achieve real, impactful results. Read more here.
			<a href="https://www.tmrnd.com.my/wp-content/uploads/2025/01/White-Paper-Unlocking-RAGs-Full-Potential-01---7-Jan-2025-V2.pdf" target="_blank" role="button" rel="noopener">
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Unlocking RAG’s Full Potential: The Critical Role of Vector Databases in Enterprise AI

The recent launch of the National AI Office (NAIO) by Prime Minister, YAB Dato’ Seri Anwar Ibrahim marked a significant milestone for Malaysia, aiming to position the country as a regional leader in AI development. TM R&D had the privilege of participating under the TM umbrella, where we showcased innovations aimed at driving national digital transformation: • Digital Health Screening: An AI-driven solution that enables quick and accurate health assessments. • Connected Vehicle (CONVES): A fleet management system designed to boost operational efficiency. • Digital Workforce Management (FORCE): An intelligent system that enhanced field team efficiency. • Smart Integrated Dashboard: Facilitated data-driven decision-making for smart cities. The launch of the NAIO highlighted Malaysia’s commitment to advancing its digital economy and harnessing the potential of AI to drive sustainable growth. TM R&D was honoured to have played a part in this transformative journey, contributing to TM’s vision and the nation’s aspirations.



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TM R&D Showcases AI Innovations at the National AI Office Launch

We were delighted to celebrate Multimedia University’s (MMU) recent convocation! TM R&D worked hand-in-hand with MMU to support their journey toward becoming a university that focuses on both research and industry needs. Through our collaboration, TM R&D supported to: • Improve the quality of MMU’s research, leading to impactful innovations. • Boost MMU’s global rankings and reputation. • Prepare skilled graduates ready to thrive in TM and the wider industry. Together, we’ve built a strong foundation to drive Malaysia’s digital transformation. Congratulations to all the graduates on your amazing achievement! 



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Congratulations MMU!

We recently had the privilege of hosting delegates from 𝘗𝘰𝘭𝘪𝘴 𝘋𝘪𝘳𝘢𝘫𝘢 𝘔𝘢𝘭𝘢𝘺𝘴𝘪𝘢 (PDRM) at our office. This visit was part of an initiative to showcase TM R&D’s latest innovations. Among the featured solutions were our Fleet Management System (CONVES), the AI-Generated Self-Help Agent (AISHA), the Single Platform on Intelligent Customer Experience (<a href="http://spice.ai/">SPICE.ai</a>) and the Electronic Permit to Work (EPTW) system. Each of these innovations addresses critical challenges and drives operational excellence across various sectors. CONVES is designed to boost operational efficiency, AISHA leverages cutting-edge generative AI technologies to deliver intelligent automation & actionable insights, <a href="http://spice.ai/">SPICE.ai</a> helps telcos reduce complaints, boost digital engagement and improve productivity, while EPTW systematically helps with permit management. The visit highlights TM R&D’s commitment to pioneering transformative innovations and exploring collaborative opportunities. We are excited about the potential of these advancements to support PDRM’s mission of ensuring community safety and operational efficiency. Together, we are shaping a smarter, safer and more efficient future.



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Enhancing Operational Excellence: PDRM Explores TM R&D’s Latest Innovations

Under the leadership of the Ministry of Digital, Malaysia advanced smart city innovation at the <a href="https://www.linkedin.com/company/smartcityexpoworldcongress/">Smart City Expo World Congress</a> (SCEWC) 2024 in Barcelona from Nov 5-7! We were proud to join forces with MDEC, MyDIGITAL Corporation and Digital Nasional Berhad at the Malaysia Pavilion to showcase our nation’s progress in digital transformation. TM R&D showcased its Open Innovation Platform (OIP), which connected various smart city technologies for seamless integration and its Smart Integrated Dashboard (SIDA), a platform that provided an easy-to-understand overview of city data to enhance urban living. Together, these solutions demonstrated how we’re shaping a smarter, more connected Malaysia. This event opened up opportunities for R&D collaboration to drive innovation, allowing us to explore synergies with other industry leaders and urban innovators. We were honoured to welcome YB Tuan Gobind Singh Deo, Malaysia’s Digital Minister, to the Malaysia Pavilion, sharing his admiration for the innovations displayed and their potential to drive smart city advancements for Malaysia. Smart City Expo World Congress (Barcelona, Nov 5-7) was the world’s biggest and most influential event for cities and urban innovation. This year’s event welcomed over 25,000 professional visitors from more than 130 countries around the globe, 1,100+ exhibitors, 600+ speakers and representatives from 850+ cities. <a href="https://www.linkedin.com/search/results/all/?keywords=%23scewc24&origin=HASH_TAG_FROM_FEED">#SCEWC24</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23livebetter&origin=HASH_TAG_FROM_FEED">#LiveBetter</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23smartcities&origin=HASH_TAG_FROM_FEED">#SmartCities</a> #<a href="https://www.linkedin.com/search/results/all/?keywords=%23tmrnd&origin=HASH_TAG_FROM_FEED">TMRND</a> #<a href="https://www.linkedin.com/search/results/all/?keywords=%23malaysiapavilion&origin=HASH_TAG_FROM_FEED">MalaysiaPavilion</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23mdec&origin=HASH_TAG_FROM_FEED">#MDEC</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23mydigital&origin=HASH_TAG_FROM_FEED">#MyDIGITAL</a> <a href="https://www.linkedin.com/search/results/all/?keywords=%23digitalnasionalberhad&origin=HASH_TAG_FROM_FEED">#DigitalNasionalBerhad</a>

Showcasing Malaysia’s Smart City Innovations at SCEWC 2024

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	Discover how drone technology is transforming mobile network testing. From safer base station inspections to efficient network testing, drones offer mobile network operators (MNOs) a faster, cost-effective, and more accurate way to optimise connectivity.
Featuring our SiERA Donor Finder, we are paving the way for smarter LTE deployment. With drones in the skies, MNOs are reaching new heights in service quality and reliability.
Dive deeper into the future of network testing powered by drones. Read more here.
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Soaring to New Heights: Revolutionising Mobile Network Testing and Coverage with Drone Technology

Awards

Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of TM Group and a subsidiary of MMU, bagged the Digital Transformation of the Year Award (Private Sector/NGO) at the WITSA Global Innovation and Tech Excellence Awards 2024 for its innovative solution namely Mobile Intelligent Network Diagnostic System (MINDS). Held in Yerevan, Armenia, this prestigious accolade was awarded in recognition of the company’s success in developing an innovative solution that is able to seamlessly integrate disparate systems employing legacy technology.



MINDS is a homegrown solution that helps mobile service providers manage customer complaints more efficiently by correlating all the information about a customer’s network usage and experience into a single, centralised platform. This provides a complete picture of the service and enables providers to address issues accurately, often before the customer is even aware of them. By fixing problems based on real-time network data, MINDS reduces the number of complaints and speeds up problem resolution.



The solution also delivers valuable insights that help companies make more informed decisions about improving their mobile networks. These insights guide critical business decisions, leading to smoother network performance and enhanced customer satisfaction. Ultimately, MINDS not only prevents issues but also improves the overall quality of mobile services, resulting in happier customers and more efficient operations.



Commenting on the achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer of TM R&D, said, “We are deeply honoured to receive this award, which reflects our steadfast commitment to innovation in driving and accelerating the digital economy. This global recognition underscores our belief in the transformative power of technology to not only shape the future of digital landscapes but also tackle real-world challenges in managing and enhancing mobile network performance.”



“By consolidating customer insights and enabling proactive, real-time action, MINDS sets a new benchmark for operational efficiency and service excellence. This achievement showcases the team’s ingenuity and raises the bar for our ongoing efforts to drive meaningful change for businesses and consumers alike,” she added, while extending her utmost appreciation to the entire team.



WITSA Chairman, Dato’ Dr. Sean Seah, also praised TM R&D’s achievement, stating, “We are thrilled to recognise TM R&D with the Digital Transformation of the Year Award at the WITSA Global Innovation and Tech Excellence Awards 2024. TM R&D’s innovative approach to integrating disparate systems and modernising legacy technology exemplifies the transformative power of digital solutions in driving business efficiency and fostering growth. Their achievement stands as a beacon for the industry, demonstrating how advanced technology can seamlessly enable digital transformation and set new benchmarks for innovation. We congratulate TM R&D for this outstanding accomplishment.”



The World Information Technology and Services Alliance (WITSA) is a leading consortium of ICT industry associations from over 80 countries and economies. The WITSA Global Innovation and Tech Excellence Awards 2024 celebrate exceptional achievements in the use and application of tech across a range of categories.



Besides TM R&D, the Selangor Information Technology and Digital Economy Corporation (Sidec) was awarded the Digital Opportunity/Inclusion Award (Public Sector) for its digital inclusion initiatives, which include the Selangor 1000 Digital 2024 and the Malaysia Top E-Commerce Merchant Awards. The award was accepted by Sidec’s COO, Loo Chuan Boon.

TM R&D Wins Digital Transformation of the Year Award at the  WITSA Global Innovation and Tech Excellence Awards 2024

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	Curious about how robots are transforming our world? Dive into our latest white paper on Autonomous Mobile Robots (AMRs) and discover the incredible advancements that are changing the way we work and live.
From smarter logistics to next-level healthcare, AMRs are making a big impact-and the secret to their success? Multi-computing power! Learn how TM R&D’s innovative ALTO system is leading the way in smarter, more efficient robots.
Ready to explore the future? Download the full white paper now!
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Turbocharging AMRs

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	The future of work is all about PEOPLE. Today’s HR has evolved beyond administrative tasks to play a crucial role in overall company management. Optimising HR operations, reducing administrative costs, and providing real-time metrics for informed decision-making is now essential for modern businesses.
Discover how TM R&D’s innovative platform – PEOPLE, is leading this transformation. By streamlining HR tasks, enhancing productivity, and leveraging AI insights, PEOPLE is designed to revolutionise the employee experience and empower HR departments.
Download the white paper to explore how TM R&D’s PEOPLE can transform your workplace experience and drive organisational success.
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The Future of Work is in PEOPLE

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	Immerse yourself in the transformative world of AR/VR! From gaming to engineering, these technologies are revolutionising how we interact with the digital realm. With a projected global market value set to soar, AR and VR aren’t just trends. They are lucrative opportunities across industries. Learn how TM R&D is leveraging AR/VR, showcasing the limitless possibilities of these technologies by downloading our white paper here.
			<a href="https://www.tmrnd.com.my/wp-content/uploads/2024/05/AR_VR_Making_a_Difference_in_The_Business_World .pdf" target="_blank" role="button" rel="noopener noreferrer">
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AR/VR: Making a Difference in The Business World 

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	Are you ready to revolutionise your network infrastructure and propel your organisation into the digital age? Introducing FALCON, an innovative solution developed by TM R&D to address the challenges of traditional LAN systems.
Uncover the evolution of LAN technology and the rise of fibre LAN as well as the critical challenges faced by conventional LAN setups. Future-proof your network infrastructure and embark on a journey towards a faster, more reliable network by downloading our white paper here
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Revolutionise Your Local  Connections with FALCON

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	Wireless communication has become a necessity for consumers nowadays as individuals from all walks of life are becoming more dependent on mobile devices in performing their daily activities.
Coverage may be relatively easy for outdoor scenarios in well-populated areas. However, when it comes to indoor application there may be challenges.
Find out more on SiERA, an innovative repeater solution developed by TM R&D that provides not only a stronger signal and a more extensive coverage area but is also cost-effective.
			<a href="https://www.tmrnd.com.my/wp-content/uploads/2023/12/Exploring_the_Power_of_Repeaters_for_Indoor_Cellular_Enhancement.pdf" target="_blank" role="button" rel="noopener noreferrer">
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Seamless Connectivity :  Exploring the Power of Repeaters  for Indoor Cellular Enhancement

Syazwan

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						Download TM R&D Quality Policy 2023
					</a>

ISO 9001:2015 Quality Management System (QMS)

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	We have applied cloud native solutions such as continuous deployment, containers and microservices to our products to improve operational efficiency. Now, edge containerization is the new adventure that TM R&D has embarked on to deliver smarter services to our customers. Let’s deep dive and see what the benefits of edge containerization are.
			<a href="https://www.tmrnd.com.my/wp-content/uploads/2023/10/Cloud_Native_Containerisation_Meets_the_Edge_White_paper.pdf" target="_blank" role="button" rel="noopener noreferrer">
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Cloud Native Containerisation Meets the Edge: A New Era of Smarter Services

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	Marked by the rapid expansion of 5G, the global telecommunication industry is currently facing a pivotal moment which has led to increased coverage and speed across all markets. This surge in technological advancement has made it increasingly challenging for operators to enhance the management of customer enquiries and meet their expectations more efficiently. Discover how TM R&D overcomes these challenges and delivers an exceptional customer experience through a centralised, intelligent diagnostic platform, MINDS.
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A single diagnostic tool  to deal with customers pain points

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2023/08/conves_cover-02.jpg" alt="conves_cover_photo" itemprop="image" height="396" width="562" title="conves_cover_photo" onerror="this.style.display='none'">
	In today’s fast-paced business world, efficient fleet management has become indispensable for organisations. As businesses continue to rely on transportation for their operations, the importance of effective fleet management has become a crucial component of successful and responsible enterprise management. Find out more on CONVES, TM R&D’s fleet management solution that aims to improve fleet and driver productivity as well as ensure vehicle safety and compliance level.
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Stay ahead of the curve  with the smart way  to manage your fleet

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	The phasing-out of the third-generation (3G) cellular communication technology standard has a significant technological impact. In fact, it has already begun affecting businesses and their customers globally. Discover the impact that 3G Sunsetting has on the Malaysian market specifically at Mobility IoT solutions by downloading our white paper.
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3G Sunsetting and Its Impact on Mobility IoT Solutions

The workplace of tomorrow is already here, fuelled by Artificial Intelligence (AI) and automation. In the inaugural edition of Star Biz7, our CEO, Dr. Sharlene Thiagarajah, explores how these cutting-edge technologies are reshaping the work landscape in Malaysia.



This article offers insights into the new job landscape, and gives an understanding of the risks and opportunities that accompany the AI revolution. Additionally, it highlights the pivotal role of innovation and research and development (R&D) in driving our future progress.



Click here to read the full magazine: <a href="https://lnkd.in/gSk5NDMY">https://lnkd.in/gSk5NDMY</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=ai&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#AI</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=futureofwork&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#FutureOfWork</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=innovation&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#Innovation</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=tmrnd&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#TMRND</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=ideasmadereal&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#IdeasMadeReal</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=innovationchampion&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7089098434397306881">#InnovationChampion</a>

TM R&D CEO featured in the Star Biz7

Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM) wins the “Digital-Utilities” Award for its smart workforce management solution known as FORCE at the recent Malaysia Technology Excellence Awards 2023 (MTEA), organised by the Asian Business Review.



This is the seventh award received by TM R&D from MTEA in the last five years, spotlighting its role in accelerating the use of advanced technology and mobile-first approach to spearhead industrial productivity and operational efficiencies as Malaysia transitions into a digital economy. Through cross learnings from deployment within the TM ecosystem, TM R&D’s advanced analytics software in the FORCE platform measures and reports business performance metrics in real-time. This enables fast-paced businesses to make precise data-driven decisions to improve complex tasks scheduling of large fieldwork teams across geographies that in turn, significantly ease resource planning and operational costs.



Commenting on the achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “In promoting growth mindsets through innovation and capacity-building, TM R&D has been consistently recognised for advancing tech solutions to meet fast-evolving digital needs of today’s competitive businesses. Our work in R&D is helping companies in the region adopt automation and digital solutions in improving workforce productivity and efficiency which translates into reducing cost of doing business.”



“FORCE provides operational efficiencies and first-class customer experience by automating dayto-day tasks of large field teams. It proves to be an indispensable tool not only for its ability to automate functions of a workforce but also in enabling seamless execution of digital solutions. Today, FORCE can be effectively deployed in key sectors such as the Water and Utility Industry, IT Services, Public Services, Manufacturing, Hospitality and Plantation Management,” added Dr. Sharlene.



The workforce management solution is designed to enable the adoption of digitalisation progressively within the organisation’s own growth strategy, allowing it to rapidly reap benefits with minimal costs. Dr. Sharlene concluded, “Winning this award inspires us to create smarter digital solutions in line with TM’s transformation towards becoming a human-centred TechCo and enabling a more Digital Malaysia.”



For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.

TM Bags Top Tech Award for its Digital Workforce Solution

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	Over the years, industrial settings have endured immense changes in terms of growth in scale, use of machinery, and diversification. Alongside this, the risk of accidents and mishaps have been on the rise with occupational accidents becoming more frequent each year. Find out how TM R&D takes the common hard hat and turned it into a data-driven smart industrial appliance, taking it to the next level.
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Smart Helmet: Taking safety to the next level with AI

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	We are living in times where the explosive growth and increasing computing power of IoT devices have resulted in unprecedented volumes of data. As 5G networks increase the number of connected devices, data volumes will only continue to grow. Find out how edge computing works, what advantage it has in 5G and why edge computing is important today by downloading our white paper.
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The Drivers and Benefits of Edge Computing

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	Web testing has become an important aspect of product development to ensure it meets the requirements while functioning at an optimal level.
The Service Quality Assurance unit at TM R&D has been testing the framework of our solutions using both manual and automation testing for the benefit of our stakeholders.
There are several benefits of manual testing compared to automation. Automation testing has its advantages and challenges too. Find out more and understand the role of web testing by downloading our white paper.
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Understanding the  Role of Web Testing in  Product Development

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	Technology is constantly evolving alongside the work style of people today with more and more studies showing how efficient workforce management is able to greatly increase efficiency and productivity as well as reduce cost. Find out why workforce management is important and how TM R&D is able to assist in providing operational efficiency and first-class customer experience through its solution FORCE.
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Workforce Management  System

<ul class="wp-block-list"><li>Collaboration for joint research in the areas of Next Generation Passive Optical Networks to enhance bandwidth experience for users in Malaysia</li><li>TM R&D and ZTE have successfully proved an ultra-wide transmission rate of 50GPON technology.</li></ul>



 Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently signed a Memorandum of Understanding (MoU) with ZTE (Malaysia) Corporation Sdn Bhd (ZTE), a global leading provider of information and communication technology solutions, to collaborate on optical network research, bringing the first 50Gbps bandwidth experience to Malaysia.



The MoU was signed by Dr Sharlene Thiagarajah, Chief Executive Officer, TM R&D and Steven Ge, Chief Executive Officer, ZTE Malaysia. Under this agreement, TM R&D and ZTE will jointly explore the capabilities of next-generation. Passive Optical Network (PON) access technology, 50GPON, to support various application scenarios. In addition, both entities will look into use cases that can deliver ultra-broadband access to the government, enterprise and consumers, as well as support the requirements of innovative services such as 5G, Cloud Virtual Reality (VR), industrial intelligent manufacturing for high bandwidth, low latency & jitter, and clock synchronisation, all of which will enhance the user experience in Malaysia.



Commenting on the MoU, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “TM R&D is committed to conducting research on future technologies and innovating new value-added smarter eco-systems that will improve the quality of user experience, and ultimately bring a positive impact on their lives. This fits well into the TM Group’s transformation towards becoming a human-centred TechCo. We are very excited to partner with a renowned global player such as ZTE to innovate on future generation PON technology in line with the global trend and technology roadmap.”



Meanwhile, Steven Ge, Chief Executive Officer, ZTE Malaysia shared, “With Gigabit home broadband services widely used in Malaysia at present, and the basic fixed network is in the time window of evolution from GPON to 10G PON, this partnership could not have come at a better time.”



“ZTE is pleased with the opportunity to collaborate with TM R&D on future research in nextgeneration PON technology supporting Digital Malaysia,” he added.



For more information about TM R&D and its products and services, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for more news and updates.



This news release has been published in the following media:



<ol class="wp-block-list" type="1"><li>Berita Harian “TM R&D, ZTE bawa lebar jalur 50 Gbps ke Malaysia”- Page 25</li><li>Borneo Post (Kuching) “TM R&D inks MOU with ZTE for optical network research, bringing first 50Gpbs bandwidth to Malaysia” – Page A2</li><li>The Sun “TM, ZTE to bring 50Gbps bandwidth to Malaysia” – Page 11</li><li>Kosmo – Ketua, Page 18</li><li>Malay Mail, <a rel="noreferrer noopener" href="https://www.malaymail.com/news/tech-gadgets/2023/01/20/tm-teams-up-with-zte-to-enable-malaysias-first-50gbps-fibre-broadband-experience/51322" target="_blank">TM teams up with ZTE to enable Malaysia’s first 50Gbps fibre broadband experience</a></li><li>Utusan Online <a rel="noreferrer noopener" href="https://www.utusan.com.my/ekonomi/2023/01/tm-rd-zte-jalin-kerjasama-dalam-penyelidikan-rangkaian-optik/" target="_blank">TM R&D, ZTE jalin kerjasama dalam penyelidikan rangkaian optik</a></li><li>Berita Harian <a rel="noreferrer noopener" href="https://www.bharian.com.my/bisnes/teknologi/2023/01/1054252/tm-rd-zte-bawa-lebar-jalur-50-gbps-ke-malaysia" target="_blank">TM R&D, ZTE bawa lebar jalur 50 Gbps ke Malaysia</a></li><li>SoyaCincau <a rel="noreferrer noopener" href="https://soyacincau.com/2023/01/20/tm-teams-up-with-zte-to-enable-malaysias-first-50gbps-fibre-broadband-experience/" target="_blank">TM teams up with ZTE to enable Malaysia’s first 50Gbps fibre broadband experience</a></li><li>Business Today <a rel="noreferrer noopener" href="https://www.businesstoday.com.my/2023/01/20/tm-rd-inks-mou-with-zte-to-partner-on-optical-network-research/" target="_blank">TM R&D Inks MoU With ZTE To Partner On Optical Network Research</a></li><li>NST <a href="https://www.nst.com.my/business/2023/01/872198/tm-rd-collaborates-zte-malaysia-leverage-optical-network-research">TM R&D collaborates with ZTE Malaysia to leverage on optical network research</a></li><li>The Star <a rel="noreferrer noopener" href="https://www.thestar.com.my/business/business-news/2023/01/25/tm-explores-partnership-with-zte-malaysia-on-optical-network-research" target="_blank">TM explores partnership with ZTE Malaysia on optical network research</a></li><li>Digital News Asia <a rel="noreferrer noopener" href="https://www.digitalnewsasia.com/business/tm-rd-inks-mou-zte-collaborate-optical-network-research" target="_blank">TM R&D inks Mou with ZTE to collaborate on optical network research</a></li><li>Disruptive Tech Asia <a rel="noreferrer noopener" href="https://disruptivetechasia.com/big_news/tm-rd-inks-mou-with-zte-on-optical-network-research-collaboration/" target="_blank">TM R&D Inks Mou with ZTE on Optical Network Research Collaboration</a></li><li>KLSE Screener <a rel="noreferrer noopener" href="https://www.klsescreener.com/v2/news/view/1101133/tm-explores-partnership-with-zte-malaysia-on-optical-network-research" target="_blank">TM explores partnership with ZTE Malaysia on optical network research</a></li><li>Kuala Lumpur Grid <a rel="noreferrer noopener" href="https://kualalumpurgrid.com/en/news/article/17205226/tm-explores-partnership-with-zte-malaysia-on-optical-network-research" target="_blank">TM explores partnership with ZTE Malaysia on optical network research</a></li><li>Tech Nave <a rel="noreferrer noopener" href="https://technave.com/gadget/TM-R-D-to-collaborate-with-ZTE-for-50Gbps-bandwidth-in-Malaysia-33232.html" target="_blank">TM R&D to collaborate with ZTE for 50Gbps bandwidth in Malaysia</a></li><li>MSN.com TM teams up with ZTE to enable Malaysia’s first 50Gbps fibre broadband experience</li><li>MSN.com <a rel="noreferrer noopener" href="https://www.msn.com/en-my/money/topstories/tm-r-d-collaborates-with-zte-malaysia-to-leverage-on-optical-network-research/ar-AA16yrgG" target="_blank">TM R&D collaborates with ZTE Malaysia to leverage on optical network research</a></li><li>Johor Biz Network <a rel="noreferrer noopener" href="https://www.johorbiznet.com/2023/01/20/tm-is-now-exploring-50g-pon-technology-with-zte-lowyat-net/" target="_blank">TM Is Now Exploring 50G PON Technology With ZTE</a></li><li>Malaysia Journal <a rel="noreferrer noopener" href="https://malaysiajournal.com/tm-teams-up-with-zte-to-enable-malaysias-first-50gbps-fibre-broadband-experience/" target="_blank">TM teams up with ZTE to enable Malaysia’s first 50Gbps fibre broadband experience</a></li><li>Yahoo.news <a rel="noreferrer noopener" href="https://malaysia.news.yahoo.com/tm-teams-zte-enable-malaysia-132159986.html" target="_blank">TM teams up with ZTE to enable Malaysia’s first 50Gbps fibre broadband experience</a></li><li>Zing Gadget <a href="https://zinggadget.com/2023/01/20/tm-is-now-exploring-50g-pon/">TM宣布和ZTE合作研发50G PON技术：提供近44Gbps下载和21Gbps上传速度！</a></li><li>Cincai News <a rel="noreferrer noopener" href="https://www.cincainews.com/news/tech-gadgets/2023/01/22/tm-teams-up-with-zte-to-enable-malaysias-first-50gbps-fibre-broadband-experience/51417" target="_blank">TM R&D联手ZTE 为我国引入首个50Gbps宽频体验 | 追新 | 精彩大马</a></li><li>CN.SoyaCincau <a rel="noreferrer noopener" href="https://cn.soyacincau.com/2023/01/22/tm-ceo-5g-will-reinforce-tms-leadership-in-fixed-mobile-convergence-skg-2/" target="_blank">TM R&D联手ZTE 为我国引入首个50Gbps宽频体验</a></li><li>The Malaysian Reserve <a rel="noreferrer noopener" href="https://themalaysianreserve.com/2023/01/25/tm-to-collaborate-with-zte-to-bring-malaysia-the-first-50gbps-bandwidth-experience/" target="_blank">TM to collaborate with ZTE to bring Malaysia the first 50Gbps bandwidth experience</a></li></ol>

TM R&D Inks MoU with ZTE to Collaborate on Optical Network Research, Bringing the First 50Gbps Bandwidth Experience to Malaysia

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/12/3G_Sunset_WP_Thumb.jpg" alt="Cover" itemprop="image" height="409" width="580" title="Cover" onerror="this.style.display='none'">
	The inevitable of 3G sunset has pushed mobile network operators to speed up their execution in 4G and 5G network expansion. Shutting down the 3G network means that the affected area can only be served with a 2G network if a 4G or 5G network is not available. With the gradual retirement of 3G, find out what can be done to ensure that people in rural and remote areas will not be left behind.
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3G Sunset:  Making Way for 4G LTE  Coverage Extension

Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently won the Innovative Tech Companies of the Year Award at the Asia Corporate Excellence and Sustainability Awards (ACES) 2022, organised by MORS Group. The award was conferred to TM R&D in recognition of its transformative approach to software and technology, demonstrating that its tech innovations can lead to the creation of new approaches and prospects in the world.



Present to accept the award from Mr Luis Nieto, ACES Awards Jury and Ms Shanggari B., MORS Group CEO was Dr Sharlene Thiagarajah, Chief Executive Officer of TM R&D.



Commenting on the achievement, Dr Sharlene said, “This is indeed a proud moment for us and winning this award illustrates that we are on the right track. The transformative approach in our work will help propel Malaysia to be a nation of producers, not consumers. We believe that having the ability to produce is what will ensure food and job security for Malaysia and the world”.



TM R&D is a world-class R&D company that helps businesses solve operational issues and co-create solutions for the global market. It focuses on intelligent platforms, IR4.0 technologies and connectivity to create smarter business ecosystems. The company strives to stay relevant with new innovative solutions that the market cannot do without and takes on projects that provide multifold benefits to organisations.



Among its organisational strengths is having local in-house talents that can make, create and innovate as well as provide thought leadership on infrastructure for the future. Acknowledging that nurturing talent is crucial to the business, the company also offers emerging skills learning and development programs such as Artificial Intelligence, (AI) Machine Learning, Data Science & Analytics and Data Engineering for its employees.



As all of the products and solutions are developed in-house, TM R&D is able to customise its innovations based on customers’ needs – embracing the Group’s aspiration in becoming a human-centred tech company. Every product and solution that is developed contains embedded security, analytics and AI hence expanding its functionalities and delivering maximum benefits to the users.



For days to come, TM R&D’s main aspiration is to create and deliver the next Unicorn for TM and ultimately for Malaysia. To support this, they hold fast to the three pillars of their business; which are exploratory research, co-creation with industry, and commercialisation thus making life and business easier with smarter ecosystems to enrich humanity and bring progress to nations. The ACES awards recognise successful companies and individuals in Asia across two domains: leadership and sustainability. The awards value and recognise services and achievements of businesses of any nature respected for their contributions to their communities and the world.

TM R&D Inks MoU with Al-Quds University to Foster Industry-Academia Collaboration

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/11/Thumbs_Sattellite-02.jpg" alt="Thumbs_Sattellite-02" itemprop="image" height="396" width="562" title="Thumbs_Sattellite-02" onerror="this.style.display='none'">
	Satellite technology is not new in today’s world of connectivity. Among the popular application of satellites include weather forecasting, media broadcasting, imaging, geo-positioning, telemetry, and data communication. Recently, the concept of satellite constellation has become a hot topic whereby it is said that such technology is capable of addressing internet access challenges in deep rural areas. Find out whether the satellite is the game changer in connecting the world without boundaries.
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Can satellite broadband be the answer?

TM R&D recently organised its second Tech Mocktails for the year 2022. Our talented team had the opportunity to showcase TM R&D’s latest solutions and technologies to our invited guests. For a twist, we conducted “Ask the Doctor” session where our guests can get direct consultation on their digital transformation journey from our experts.



We also hosted a space for MMU students and lecturers to exhibit their most outstanding and innovative projects. A huge thank you to everyone who dropped by our office to enjoy some bites and laughter. We look forward to organise more fun and insightful session like this in the future!

TM R&D organised its second Tech Mocktails for 2022

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	The challenge towards digitalisation and transformation of the current technology has motivated telecom operators to work on the development of the next-generation FTTH. The next-generation passive optical networks (NG-PONs) are the natural development of PONs toward achieving higher data rates, larger counts of wavelength channels, and longer fiber ranges. Find out how TM R&D explores multi-technology to bring a variety of innovations for telecom operators leading to optimised network management.
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Next-generation PON:  Taking fiber network to the next level

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/08/Cover_Data_Pipeline-02.jpg" alt="Cover_Data_Pipeline-02" itemprop="image" height="396" width="562" title="Cover_Data_Pipeline-02" onerror="this.style.display='none'">
	Data in the 21st century is the engine that runs many companies today, yet it remains an immensely, untapped valuable asset. Considering the need for more data-driven companies, embracing and successfully managing data is essential. Find out how a data pipeline enables deeper analytics by extracting, processing, and delivering disparate datasets thus deriving the greatest value for decision makers.
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Data Pipeline: Unlocking the power of data for better business decisions

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/08/Patrol_Thumb-01.jpg" alt="Patrol_Thumb-01" itemprop="image" height="396" width="562" title="Patrol_Thumb-01" onerror="this.style.display='none'">
	In today’s era of big data and connected devices of all varieties, artificial intelligence (AI) has found ways to improve operations and management of information technology services, systems and networks.
Find out how our innovative solution PATROL uses AI to detect possible construction sites that could cause fiber cut incidents – the reason for most service interruptions.
In addition, learn about Computer Vision which is one of the data science domains that TM R&D is exploring and expanding use cases from satellite imaging, drone to robotics.
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PATROL: Preventing outages and securing assets with AI

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/07/12methodology-02.jpg" alt="12methodology-02" itemprop="image" height="396" width="527" title="12methodology-02" onerror="this.style.display='none'">
	The “Twelve-Factor App” methodology is fast becoming the de facto standard for offering cloud-native applications. Hence, this white paper targets application developers to adopt the Twelve-Factor manifesto for building applications that ensures speed, reliability, agility, and portability. Find out how this approach will ultimately result in a robust and reliable application.
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Exploring The Twelve-Factor App Methodology

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	Quality is an important factor when it comes to any product or service as it outlines and provides guidance and objectives. We at TM R&D understand that quality control is a product-oriented process whereas quality assurance is a process-oriented practice. Quality Control ensures that the end product meets the quality requirements while Quality Assurance ensures that the process of the product or service adheres to standards.
Find out more on what should be done in today’s agile software development world to maintain QA and how TM R&D’s “Software Functional Quality” model helps.
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Software Quality :  A Lynchpin For Success

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2022/05/Cover_CAD-02.jpg" alt="Cover_CAD-02" itemprop="image" height="396" width="562" title="Cover_CAD-02" onerror="this.style.display='none'" />
	CAD technology has helped the industry as well as TM R&D in its past and present journey. Being aware and mindful of this technology will ensure that one will never be left behind in the digital transformation journey. Find out how CAD technology supports digital transformation exploration through involvement in digital content production and modernisation of upcoming systems.
 
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CAD Technology for Yesterday, Today and Tomorrow

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	The Internet of Things or IoT is growing in importance and it is making our lives better and easier in so many ways. Today, many organisations are integrating IoT devices into their network infrastructures, increasing the IoT use cases in the coming years. Find out how TM R&D harness the power of IoT and pioneered the design and testing of a Low Power Wide Area (LPWA) IoT use case in Malaysia.
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Smart streetlight: IoT use case & lessons learned

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	Any company will need a permit to work system for their fellow workers in order to ensure that tasks are properly planned and implemented, especially if the nature of work is particularly hazardous or poses significant risks. Find out more on TM R&D’s Smart Work Permit System suitable to be used to improve productivity, safety, and efficiency of frontline operations.
	[download_after_email id=”8706″]

Electronic Permit to Work (ePTW) : An innovative, cloud-based solution designed to systematically help permit management

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/12/Covergence-of-BigData-Ai-02.jpg" alt="Covergence-of-BigData-Ai-02" itemprop="image" height="395" width="561" title="Covergence-of-BigData-Ai-02" onerror="this.style.display='none'">
	Big Data and AI are seen as significant solutions that could provide faster response and action through automation as well as taking proactive measures. TM and TM R&D have taken a step forward by investing in the power of Big Data Analytics and AI to develop a centralised smart analytic system in overcoming operational challenges contributing to a better customer experience.
	[download_after_email id=”8611″]

Convergence of  Big Data & AI: Evaluating Network Health Performance

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/12/The-Convergence-of-IoT-and-AI-at-Work-Cover-02.jpg" alt="The-Convergence-of-IoT-and-AI-at-Work-Cover-02" itemprop="image" height="394" width="560" title="The-Convergence-of-IoT-and-AI-at-Work-Cover-02" onerror="this.style.display='none'">
	The Fourth Industrial Revolution (Industry 4.0) is not merely a marketing buzzword. There have been massive shifts happening within the manufacturing sector. Among all the technological breakthroughs, the Industrial Internet of Things (IIoT), a sub-division of IoT has been the most significant part of Industry 4.0. Find out how TM R&D leverages on the combination of AI and IIoT to create a solution that takes industrial processes to the next level.
	[download_after_email id=”8594″]

The Convergence of IoT and AI at Work

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/11/Cover_Design_Centurion-02.jpg" alt="Centurion-Whitepaper" itemprop="image" height="393" width="559" title="Centurion-Whitepaper" onerror="this.style.display='none'">
	No doubt that Cross-site Request Forgery or (CSRF) attacks are becoming more and more sophisticated but there are also many ways for you to prevent them. Find out why CSRF is dangerous and learn TM R&D’s approach to detecting CSRF as well as mitigate it .
	[download_after_email id=”8482″]

Cross-site Request Forgery attacks explained & how to defend against them

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/11/Cover_Design-03.jpg" alt="A smart retail analytics solution that aims to boost sales and brand loyalty
" itemprop="image" height="392" width="558" title="Analytics of Customer Experience" onerror="this.style.display='none'">
	Retailers in today’s challenging environment need to innovate and ensure that their storefront is more attractive and compelling to attract consumers. In addition, they also need to find out how customer’s experience can be further enhanced or risk losing out to the competition. Find out how Analytics of Customer Experience (ACE) functions to give retailers actionable insights that can potentially boost sales and brand loyalty by supporting customised services, targeted advertising and visitor visibility.
	[download_after_email id=”8314″]

Analytics of Customer Experience: A smart retail analytics solution that aims to boost sales and brand loyalty

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/10/Cover_SWIMS_Online-02.jpg" alt="Cover-SWIMS" itemprop="image" height="391" width="557" title="Cover-SWIMS" onerror="this.style.display='none'">
The popularity of large scale, low cost and low power applications have spurred the growth of what is known today as Massive IoT. SWIMS by TM R&D is an example of such application. A holistic Massive IoT ecosystem for the water industry consisting of a water distribution network, wireless connectivity, IoT platform and end user application layer. Find out more on how SWIMS can help utility players, particularly water operators to improve productivity, save revenue, and add valuable features that could potentially modernise how water operators work in the future.
	[download_after_email id=”8160″]

The Internet of Water: Utilising the power of Massive IoT to modernise and improve efficiencies in the water industry

Proactive restorations for unifi are now made possible by integrating TM R&D solution, CAMELIA. The solution is set to be a game-changer for unifi’s customers as services are being resolved proactively with zero hassle.



CAMELIA is an intelligent platform developed by TM R&D that drives and supports TM to improve fixed broadband speed and performance for faster service restoration and increase overall productivity.



<div class="wp-block-image"><figure class="aligncenter size-large"><img loading="lazy" decoding="async" width="415" height="663" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/09/unifi-poster.jpeg" alt="" class="wp-image-8097" srcset="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/09/unifi-poster.jpeg 415w, https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/09/unifi-poster-188x300.jpeg 188w" sizes="auto, (max-width: 415px) 100vw, 415px" /></figure></div>



To learn more about CAMELIA and other TM R&D innovations visit <a href="http://www.tmrnd.com.my/">www.tmrnd.com.my</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=tmrnd&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6845888972011511808">#TMRND</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=tmecosystemcreators&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6845888972011511808">#TMEcosystemCreators</a>

Get your service issues resolved with ease!

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/09/cover_design-02-1.jpg" alt="TM R&D OiP: Going digital needs the right strategic model, process and platforms to succeed" itemprop="image" height="390" width="556" title="Open Platforms: A Holistic Way to Digitalisation" onerror="this.style.display='none'">
	Digitalisation is certainly an important topic that many organisations, large or small cannot afford to ignore, especially in these extraordinary times we live in. Organisations involved in digitalisation must not only have the right strategy and process but also the right tools and platforms to ensure success. Find out more on what are the key ingredients needed for the successful implementation of digitalisation.
	[download_after_email id=”7956″]

Open Platforms: A Holistic Way to Digitalisation

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/08/OiP_Thumbs-03.jpg" alt="OIP - Driving Digital Transformation via Standardised Open API" itemprop="image" height="389" width="555" title="OIP-whitepaper-thumbs" onerror="this.style.display='none'">
	Organisations need to change in order to continue to challenge the status quo, experiment, and get comfortable with failure. These changes have led companies to expedite digitisation on their operations in order to strive and survive. Find out more on how companies are able to accelerate digitisation via Standardised Open Application Programming Interface (API).
	[download_after_email id=”7894″]

Driving Digital Transformation via Standardised Open API

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/08/cover-02-3.jpg" alt="cover-02" itemprop="image" height="388" width="554" title="cover-02" onerror="this.style.display='none'">
Internet accessibility has become more and more crucial with millions of homes serving as both office and classroom during the Covid-19 pandemic. Malaysia has also recently acknowledged that the internet is the third most important utility after water and electricity. FIRA is an innovative solution from TM R&D that offers a better internet service to the underserved community especially in the rural areas. Find out more on how FIRA is able to provide high speed broadband service anywhere and anytime, bridging the network connectivity gap using a faster and cost-effective method.
	[download_after_email id=”7819″]

Fast Internet for All : Enabling Digital Inclusion

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/07/EWAR-Cover-landscape.jpeg" alt="Web" itemprop="image" height="387" width="553" title="Web" onerror="this.style.display='none'">
Resistive coupling is the most common cause of lightning-induced surges that may result in devastating damages to the Customer Premises Equipment (CPE). The full adoption of ITU-T K.21 standards may not be sufficient without taking into consideration the surge protection device (SPD) installation and proper earthing system as well as bonding configuration as mentioned in ITU-T K.66. Find out more on the significance of SPD installation and how it protects your premises against lightning-induced surges.
	[download_after_email id=”7190″]

The Resistive Coupling Phenomena & Surge Protection Device (SPD)

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/07/EWAR-Cover.jpg" alt="EWAR: Early Warning, Alerts and Response" itemprop="image" height="452" width="553" title="EWAR-Cover" onerror="this.style.display='none'">
	<h6>The Covid-19 pandemic has spread to the rest of the world, causing a huge impact on the global economy, social and mental health. EWAR developed by TM R&D, goes beyond a traditional contactless temperature screening solution, bringing powerful capabilities of screening large crowds and a host of other video analytics based applications. Find out how it can help to keep your business running smoothly and provide a peace of mind!</h6>
	[download_after_email id=”7000″]

EWAR: Early Warning, Alerts and Response

<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/07/Centurion-Cover-1.jpg" alt="CENTURION: Self-service security scan automation" itemprop="image" height="452" width="553" title="Centurion-Cover-1" onerror="this.style.display='none'" />
	In today’s challenging technology driven world, Malaysians are now more concerned about cyber security issues like data breaches, scams and worse, hackers! Thus, knowing how to protect our information more securely and instantaneously has become extremely vital. Centurion is a “self-service security scan automation” that provides code check-up against vulnerabilities and many other threats. Find out how it can help and provide peace of mind!
	[download_after_email id=”7054″]

CENTURION: Self-service security scan automation

<h1>TM R&D CEO in ‘Simposium Wanita Dalam Pengajian Tinggi 2021’</h1>
				<img loading="lazy" decoding="async" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2021/07/Image-3.jpeg" alt="Image-3" itemprop="image" height="434" width="857" title="Image-3" onerror="this.style.display='none'">
TM R&D CEO Dr. Sharlene Thiagarajah recently participated in the Simposium Wanita Dalam Pengajian Tinggi 2021 Panel Session entitled Wanita Dalam Akademik Dan Penyelidikan organised by the Ministry of Higher Education, Universiti Sains Malaysia and Department of Women Development (Ministry of Women, Family and Community Development).
The panel session also featured two other renowned speakers and they are YBhg. Prof. Datuk Dr. Asma Ismail FASc. Holder of Kursi Ibnu Sinar, International Islamic University, Malaysia and Dr. Chai Lay Ching, Chair, Young Scientists Network-Academy of Sciences Malaysia.
The one-hour session aims to address issues in empowering women in the higher education sector to adapt to the clash of the disruptive era and the Covid-19 pandemic thus drive the role in achieving sustainable development goals.
Dr. Sharlene shared excellent views on the current landscape of women’s leadership in the industry and its trend as well as her opinion on work and home life balance in today’s context.

TM R&D CEO in ‘Simposium Wanita Dalam Pengajian Tinggi 2021’

5G promises to start a revolution that goes far beyond faster browsing and clearer calls. Its service implementation and use will lead to greater number of connections as well as larger amount of data being transferred providing greater opportunities for hackers to find a way in. Find out the importance of 5G and security and what telecom providers need to consider when implementing 5G services.






[download_after_email id=”7049″]

5G Security – Nothing New but Need to Care

So excited to share that TM R&D has managed to receive ISO 27001:2013 certification for our code level scanning solution called Centurion!



ISO 27001:2013 is a globally recognised international standard that sets out the requirements on information security management systems (ISMS) to manage the security of information.



Developed on Open Innovation Platform, Centurion was built to protect applications and systems against data breaches. Leave your interest here <a href="https://bit.ly/3sYRX8u">https://bit.ly/3sYRX8u</a> and we will contact you back!

TM R&D accredited with ISO 27001:2013 certification for Centurion

Berita Harian took the opportunity to speak to Dr. Sharlene Thiagarajah, CEO of TM R&D on its innovative solution EWAR. EWAR is an internally developed Artificial Intelligence (A.I) driven contactless temperature screening solution.



Embrace the new normal with EWAR. Reach out to us at <a href="mailto:business@tmrnd.com.my">business@tmrnd.com.my</a> for more information.



Click here to read the full article: <a rel="noreferrer noopener" href="https://www.bharian.com.my/bisnes/korporat/2020/11/754698/tm-rd-sasar-komersial-peranti-kesan-suhu" target="_blank">https://www.bharian.com.my/bisnes/korporat/2020/11/754698/tm-rd-sasar-komersial-peranti-kesan-suhu</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=stayalert&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘴𝘵𝘢𝘺𝘢𝘭𝘦𝘳𝘵</a> 𝘰𝘧 𝘊𝘖𝘝𝘐𝘋-19 𝘱𝘢𝘯𝘥𝘦𝘮𝘪𝘤 𝘣𝘺 𝘳𝘦𝘧𝘦𝘳𝘳𝘪𝘯𝘨 𝘵𝘰 𝘵𝘩𝘦 <a href="https://stayalert.my/">https://stayalert.my</a> 𝘸𝘦𝘣𝘴𝘪𝘵𝘦.



<a href="https://www.linkedin.com/feed/hashtag/?keywords=staymindful&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘴𝙏𝘢𝘺𝙈𝘪𝘯𝘥𝘧𝘶𝘭</a> 𝘸𝘪𝘵𝘩 𝘰𝘶𝘳 𝘴𝘶𝘳𝘳𝘰𝘶𝘯𝘥𝘪𝘯𝘨𝘴 & 𝘸𝘦𝘭𝘭𝘣𝘦𝘪𝘯𝘨, 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘴𝘰𝘤𝘪𝘢𝘭 𝘥𝘪𝘴𝘵𝘢𝘯𝘤𝘪𝘯𝘨 & 𝘢𝘭𝘸𝘢𝘺𝘴 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯 𝘨𝘰𝘰𝘥 𝘩𝘺𝘨𝘪𝘦𝘯𝘦.



<a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalsociety&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘋𝘪𝘨𝘪𝘵𝘢𝘭𝘚𝘰𝘤𝘪𝘦𝘵𝘺</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=newnormal&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘕𝘦𝘸𝘕𝘰𝘳𝘮𝘢𝘭</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=rmco&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘙𝘔𝘊𝘖</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=penjana&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#𝘗𝘌𝘕𝘑𝘈𝘕𝘈</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=kitajagakita&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#KitaJagaKita</a> 👨‍👩‍👧‍👦 <a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalmalaysia&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6734068762888290304">#DigitalMalaysia</a> 🇲🇾

TM R&D’s A.I driven contactless temperature screening solution featured in Berita Harian

TM R&D assists Orbix International School in adhering to the Standard Operating Procedures (SOPs) with deployment of EWAR towards curbing the spread of COVID-19 virus.



Telekom Malaysia Berhad (TM), through its innovation arm, TM Research & Development (TM R&D), further promotes the adoption of digital solutions in the education sector by deploying its Early Warning, Alert & Response or “EWAR” at Orbix International School (Orbix), a private school in Muar, Johor. EWAR is an Artificial Intelligence (A.I) driven contactless temperature screening solution internally-developed by TM R&D.



In an effort to digitalise the Standard Operating Procedures (SOPs) outlined for schools, Orbix has installed EWAR Compact, one (1) of EWAR’s product categories, within their premise to better facilitate the temperature screenings of their students, teachers and visitors towards curbing the spread of COVID-19 virus.



Commenting on the initiative, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “We are honoured to be working with an educational institution such as Orbix to deploy our cost-effective and innovative solution in response to the required safety protocols. This illustrates the flexibility and readiness of education vertical in adapting to the new normal. At TM R&D, we are ever ready to assist businesses and organisations to get back on their feet safely.”



“We truly believe that deploying the EWAR Compact at schools or any educational institutions can provide students and teachers with a near-normal return to school experience as possible. We hope that this effort can encourage other schools and educational institutions to install EWAR Compact and simplify the adoption of the new SOPs in our battle against COVID-19.”



EWAR Compact is an AI-driven, one-on-one contactless thermal screening solution with a high accuracy of +/- 0.3℃, fast (~1sec) detection and voice prompt. In addition, AI-based facial recognition capabilities can also be applied with the solution. With EWAR Compact, students and teachers can go to schools with peace of mind, knowing that their schools are using the most effective technology available to safeguard their health.



“Besides that, we are delighted to see more schools adopting digital solutions as this will expose teachers and students on how technology can help improve lives through safety. The exposure to EWAR Compact will also help students to experience digitalisation in action first-hand, and witness the benefits of digital adoption even before they enter the workforce. We hope this will help groom an industry-forward talent pool which will subsequently drive the nation’s digital aspiration, befitting TM Group’s role of the enabler of Digital Malaysia,” she added.



“Deploying EWAR Compact was a vital step for us as we were looking for the most effective technology available in safeguarding the health of our students and teachers. So far, we have received positive feedback on how EWAR Compact has enhanced the efficiency of temperature taking while simultaneously improving social distancing,” said Govindan Nair, Chief Marketing Officer of Orbix Education.



“The students especially have shared that they like how interactive the solution is. As we are firmly committed to ensuring the health and safety of our students, it is also important for us to expose our students to how innovation results in real-world solutions,” he added.



Back in July, TM R&D has successfully installed EWAR Compact at 12 selected schools under the purview of Bangsar / Pudu District Education Office (PPDBP) namely Victoria Institution, Sekolah Menengah Kebangsaan (SMK) Dato’ Lokman, SMK Seri Saujana, SMK Desa Petaling, SMK Cochrane, SMK Taman Maluri, SMK Alam Damai, SMK Bukit Jalil, SMK Dato’ Onn, SMK (P) Bandaraya, SMK Convent Jalan Peel and SMK Seri Permaisuri.



During the early stages of the Movement Control Order (MCO), TM R&D has introduced two (2) main product categories under EWAR, namely EWAR Crowd and EWAR Compact as part of its contribution in the fight against COVID-19. The solution comes with four (4) main capabilities that close the critical loop from detection to containment. It is non-intrusive and has use-cases for both crowd and one-on-one scanning, respectively.



EWAR Crowd comes with a dual-camera (thermal and optical) and is designed to conduct a rapid body temperature screening of approximately 10-15 individuals per second simultaneously at high traffic areas. It can easily be deployed in locations with mass traffic flow such as offices, shopping complexes, transportation hubs, universities, schools, tourist attractions, airports, immigration centres, and hospitals. EWAR Compact on the other hand is more suitable for a one-on-one contactless thermal screening. This can eliminate the need of the hand-held temperature taking, which can subsequently improve social distancing and minimise long queues.



Both EWAR models have been installed at more than 150 sites across several industry verticals and have gone regional to help keep businesses safe beyond Malaysian shores. The solutions have been installed at the quarantine and treatment centre for COVID-19 cases at Malaysia Agro Exposition Park (MAEPS) in Serdang, large and mid-size office lobbies, hotels, Kuala Lumpur City Hall (DBKL) payment counters, various sales galleries and Gamuda Land construction sites, just to name a few.



TM R&D has been growing from strength to strength since 2016, winning seven (7) globally recognised awards over the last two (2) years. Our innovations cut across multiple verticals such as the Smart Retail Analytics and Smart Safety Helmet, all developed internally by local talents in TM R&D. As the organisation continues to expand beyond connectivity and into new value-added digital and smarter platforms, its role in TM has become more prominent and exciting.



For more information about TM R&D and its products and services, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for more news and updates.



This news release has been published in the following media:



<ol class="wp-block-list"><li><a href="https://dagangnews.com/orbix-international-manfaat-ewar-compact" target="_blank" rel="noreferrer noopener">https://dagangnews.com/orbix-international-manfaat-ewar-compact</a></li></ol>



About TM R&D Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy. TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE).

ORBIX International School takes safety seriously by adopting TM R&D’s EWAR

In the first piece, Dr. Sharlene Thiagarajah our CEO shared her thoughts on how TM R&D is tapping on innovation to enhance safety at the workplace. This second piece talks about TM R&D’s work around connectivity research.



Interested to know more? Reach out to us at <a href="mailto:business@tmrnd.com.my">business@tmrnd.com.my</a>



<a href="https://www.linkedin.com/pulse/how-innovation-building-digital-nation-producers-part-thiagarajah-1c/?trackingId=LRGFEHgtS0Klz901Ay94oA%3D%3D">https://www.linkedin.com/pulse/how-innovation-building-digital-nation-producers-part-thiagarajah-1c/?trackingId=LRGFEHgtS0Klz901Ay94oA%3D%3D</a>

How Innovation is building a Digital Nation of Producers (PART 2 of 2)

At TM R&D, we believe that innovation plays an important role in continuing the success of any organisation and is a crucial key in building a Digital Nation of Producers. Read the article below written from our CEO, Dr. Sharlene’s perspective.



<a href="https://www.linkedin.com/pulse/how-innovation-building-digital-nation-producers-part-thiagarajah/" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/pulse/how-innovation-building-digital-nation-producers-part-thiagarajah/</a>

How Innovation is building a Digital Nation of Producers (PART 1 of 2)

In the first piece, our CEO Dr. Sharlene shared her thoughts on why we are championing Open Data and the benefits of taking this journey. This second piece talks about how local businesses can benefit from Open Data.



Interested to know more? Reach out to us at <a href="mailto:business@tmrnd.com.my">business@tmrnd.com.my</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=opendata&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#OpenData</a> <a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalmalaysia&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#DigitalMalaysia</a> <a href="https://www.linkedin.com/feed/hashtag/?keywords=openinnovationplatform&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#OpenInnovationPlatform</a>



<a href="https://www.linkedin.com/pulse/why-open-data-essential-transform-malaysia-dynamic-part-thiagarajah-1c">h</a><a href="https://www.linkedin.com/pulse/why-open-data-essential-transform-malaysia-dynamic-part-thiagarajah-1c" target="_blank" rel="noreferrer noopener">ttps://www.linkedin.com/pulse/why-open-data-essential-transform-malaysia-dynamic-part-thiagarajah-1c</a>

Why Open Data is essential to transform Malaysia into a dynamic Digital Nation (Part 2 of 2)

Kuala Lumpur: Permintaan untuk kelajuan internet yang lebih tinggi, peningkatan Kualiti Pengalaman (QoE) dan sasaran nasional untuk kadar penembusan jalur lebar membuka peluang baharu teknologi jalur lebar tanpa wayar untuk mengisi jurang yang ada.



Telekom Research & Development Sdn Bhd (TM R&D), cabang inovasi TM berada pada landasan kukuh menyediakan penggunaan jalur lebar berkelajuan tiga hingga lima kali lebih tinggi menerusi penyelesaian inovatif, Fast Internet for Rural Area (FIRA).



Ketua Pegawai Eksekutifnya, Dr Sharlene Thiagarajah berkata, sejajar Pelan Fiberisasi & Kesambungan Nasional (NFCP), pelanggan pra-Unifi dan bakal pelanggan yang berada dalam jarak atau lebih dari lima kilometer (km) dari stesen pangkalan 4G terdekat boleh menikmati jalur lebar tanpa wayar berkelajuan tinggi dengan menggunakan FIRA.



Katanya, FIRA adalah penyelesaian inovatif oleh TM R&D dalam menyediakan penggunaan jalur lebar berkelajuan tinggi yang menjimatkan bagi pengguna yang berada di kawasan luar bandar dan pinggir bandar yang tidak menerima capaian oleh Unifi atau fiber.



Artikel ini ditulis oleh Kartika Amri, diterbitkan oleh Harian Metro, bertarikh 22 September 2020

FIRA jalur lebar lima kali lebih tinggi

Telekom Research & Development Sdn Bhd (TM R&D) appears to have made major innovative strides in the past two years. Since 2018, the R&D unit of Telekom Malaysia Bhd has managed to achieve a 100% adoption rate for its innovations from a mere 5% previously, says TM R&D CEO Dr Sharlene Thiagarajah.



In fact, the 19-year-old firm has evolved from largely serving the TM group to serving the nation as well, as it delivered a record RM 1.6 billion in innovation impact last year, Sharlene points out, “We started largely by serving the group. But now, we see that a lot what we do can be applied outside the group. So here we are, bringing a lot of these [innovations] to the market. We have at least five ‘killer products’ that have been commercialised in the market today with external revenue and so on.”



TM R&D’s commercialised products include a contactless temperature screening solution called Early Warning, Alert & Response (EWAR), Smart Retails Analytics, Smart Water Management Systems and a data exchange platform for which it was appointed a data technology partner of Malaysia Digital Economy Corporation (MDEC).



“Everything we create- all the IPs (intellectual properties)- don’t just belong to the company but to the nation. It is my goal, in a way, to transform Malaysia into more of a nation that produces rather than one that just consumes. It is good progress for us to go from R&D to ‘productising’ and commercialising things, and serving the nation, which is the bigger purpose,” Sharlene tells The Edge.



She adds that the R&D unit has generated more than 2,800 IP rights and 1,400 digital assets to date.



Most of these innovations leverage the open data platform that helps produce analytics. This, in turn, allows the firm to establish correlations between the date gathered and the contributing factors, resulting in “new revenue and cost-saving opportunities,” says Sharlene, who is a co-founder and director of a company in the automation and radio-frequency identification (RFID) space.



“For example, you put a thermometer out there and get the temperature of every minute of the day. And then you have a water tap equipped with a sensor that tracks your water consumption. Put the two together and you get a correlation that says, ‘When it is very hot, people drink more water’.



“We could then expect water consumption to go up during the hot season in Malaysia. This would allow water suppliers to ensure that their water reserves are sufficient during such times.”



Last month, TM R&D announced that as a data technology partner of MDEC, the firm would contribute its expertise to accelerate data technology adoption and develop data-driven enterprises, facilitating talent development and industry-academia collaboration. This would be done by sharing related case studies with MDEC to generate interest among business enterprises in adopting data technology.



The platform, which allows data files to be uploaded in various formats, was designed to cater for users  of all levels, from amateurs to advanced. These files will then be converted into application programming interfaces (APIs) and published on the data store.



“This allows anyone who has access to the platform to use the data for further analyses and derive useful insights,” says Sharlene, noting that the platform serves as an avenue for data owners to monetise their data.



Open data is a key focus area under the Malaysian Administrative Modernisation and Management Planning Unit’s (Mampu) Public Sector Information and Communication Technology Strategic Plan. Under Mampu’s five-year plan, Malaysia aims to be the top 30 of the Open Data Barometer (ODB) by end-2020, from No 53 in 2016. Even so, that objective may not be achieved so soon.



Malaysia is not in the latest top 30 ranking on the barometer produced by the World Wide Web Foundation. Interestingly, its neighbouring countries the Philippines and Indonesia are ranked No 19 and No 21 respectively on the list, which is led by Canada.



ODB is a global measure of how governments are publishing and using open data for accountability, innovation and social impact. Opendata-barometer.org has been publishing the top 30 countries since 2017, after coming out with the full list of rankings from 2013 to 2016.



Sharlene says open data has allowed TM R&D to expedite the process of building software by three to four times, and at reduced cost of between 30% and 70% by leveraging reusable components stored on the platform. “For example, a login page. When you have a software application, there’s a login page with buttons and functions. All these are pretty common. In the past, people would rebuild all these components such as login, authentication and feedback pages [every time they built new software].



“But if I create it once and store it as an API, then every time I build new software, I will just pull all that API[data]. Of course, you will need to standardise the language. That is why we chose an open innovation platform, which basically allows any language.



“There are a lot of technical details-how you store it, how you reduce power consumption when you store data and so on. And all this is really where we bring down the cost creating software.”



This article is written by Muhammed Ahmad Hamdan, published in THEEDGE MALAYSIA, Corporate Segment, pg. 30 dated 21 September 2020

TM R&D delivered RM 1.6 bil in innovation impact in 2019

One of the key ways in which Telekom Malaysia are improving the employee experience is through the ERA app. Developed in-house, the app is a “one-stop center for all employees needs” that uses data to boost engagement and productivity.



Built by TM R&D, ERA is the Central App that uses Assisted Intelligence to facilitate internal sourcing of talent and liberating job progression throughout employees career in TM. ERA can be seen as a”HR in your pocket” solution that can be with employees 24/7 to understand them better and offer a more fulfilling working experience.



Read the full article here:



<a rel="noreferrer noopener" href="https://www-peoplemattersglobal-com.cdn.ampproject.org/c/s/www.peoplemattersglobal.com/amp-talent-management-unlocking-the-trapped-value-of-internal-talent-26912" target="_blank">https://www-peoplemattersglobal-com.cdn.ampproject.org/c/s/www.peoplemattersglobal.com/amp-talent-management-unlocking-the-trapped-value-of-internal-talent-26912</a>



For more information on ERA, do reach out to us at <a href="mailto:business@tmrnd.com.my" target="_blank" rel="noreferrer noopener">business@tmrnd.com.my</a>

Unlocking the Trapped Value of Internal Talent

Interested to know why Open Data is essential to transform Malaysia into a dynamic Digital Nation? Read the article here written from our CEO, Dr. Sharlene’s perspective.



<a href="https://www.linkedin.com/feed/hashtag/?keywords=opendata&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#OpenData</a> <a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalmalaysia&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#DigitalMalaysia</a> <a href="https://www.linkedin.com/feed/hashtag/?keywords=openinnovationplatform&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6710851622790156288">#OpenInnovationPlatform</a>



<a href="https://www.linkedin.com/pulse/why-open-data-essential-transform-malaysia-dynamic-part-thiagarajah/?trackingId=JawQ4Yv5kVQ%2FfFWrTdbsPg%3D%3D" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/pulse/why-open-data-essential-transform-malaysia-dynamic-part-thiagarajah/?trackingId=JawQ4Yv5kVQ%2FfFWrTdbsPg%3D%3D</a>

Why Open Data is essential to transform Malaysia into a dynamic Digital Nation (Part 1 of 2)

EWAR, A.I. driven contactless temperature screening solution made in Malaysia has now entered the international market



Telekom Malaysia Berhad (TM), through its innovation arm, TM Research & Development (TM R&D), is expanding the delivery of its Artificial Intelligence (A.I.) driven contactless temperature screening solution – Early Warning, Alert & Response or “EWAR” – to Maldives. For the expansion, TM R&D is working alongside Dhiraagu, the leading and largest provider of telecommunications and digital services in Maldives, to assist local businesses in resuming full operations while maintaining a safe environment by installing EWAR at their premises. This initiative is set to provide businesses in Maldives and their stakeholders with the confidence for business continuity through the provisioning of the complete solution.



 Commenting on the collaboration, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “We are excited to collaborate with Dhiraagu to introduce EWAR, a reliable and accurate contactless thermal screening solution to businesses in Maldives. As we are facing an unprecedented period, health procedures to curb the Covid-19 pandemic are universal which is why we believe EWAR serves two main purposes – to provide early warning alerts of high temperature efficiently and to minimise human contacts. We believe other countries can also reap the benefits of EWAR to better face this pandemic. We see this as our first step into showcasing how innovative digital solutions developed by Malaysian talents such as EWAR can assist in the fight against COVID-19 at the global front.”



 “As we are navigating through a new normal, we will continue to introduce smart digital solutions that focus on safety and to help fulfil the digital requirements of businesses. This is befitting of our aim to serve a more digital lifestyle and in line with our support for TM’s unique role of enabling a more Digital Malaysia,” she added.



 Harnessing their expertise in digital platforms and digital solutions, TM R&D introduced two (2) main products under EWAR, namely EWAR Crowds and EWAR Compact in April.



 EWAR Crowds is designed to conduct a rapid body temperature screening of approximately 10-15 individuals per second simultaneously at high traffic areas. The solution is non-intrusive and can easily be deployed in locations with mass traffic flow such as offices, shopping complexes, transportation hubs, universities, schools, tourist attractions, airports, immigration centres, and hospitals. EWAR Compact on the other hand is more suitable for one-on-one contactless thermal screening. This helps to eliminate the need for hand-held temperature taking devices which can subsequently minimise long queues and increase efficiency. 



Both EWAR products also come with cloud-based software and real-time monitoring app which makes this innovative solution unique. If any visitor entering the premises records a higher temperature, an alert will be triggered and a notification will be sent to the mobile device of the designated person in charge. The system also allows storing of individual temperature reports over a cloud system where it can be accessed remotely for tracking or analysis.



 “As we all are collectively working towards the same goal, health, and safety of our employees, customers, and communities are given the utmost priority. The EWAR solution has been developed with the highest accuracy for thermal screening. We are delighted to be collaborating with TM R&D to bring this complete solution to local businesses towards ensuring business continuity,” said Mahmoud Dasser, Chief Marketing Officer of Dhiraagu.



 Currently, EWAR has been deployed at more than 150 sites across several industry verticals to provide accurate, hassle-free screening of employees and visitors. The sites include the quarantine and treatment centre for COVID-19 cases at Malaysia Agro Exposition Park (MAEPS) in Serdang, large and mid-size office lobbies, 12 schools, hotels, Kuala Lumpur City Hall (DBKL) payment counters, various sales galleries, Gamuda Land construction sites, just to name a few.



 TM R&D has been growing from strength to strength since 2016, winning seven (7) globally recognised awards over the last two (2) years. With more than 2,800 IPRs and 1,400 digital assets generated to-date, TM R&D’s innovations, all developed in-house cut across multiple verticals such as Telco, Retail, Logistics, Agriculture, Healthcare and Education with safety and productivity as the top priority. As the organisation continues to expand beyond connectivity and into new value-added digital and smarter platforms, its role in TM has become more prominent and exciting.



 For more information about TM R&D and its products and services, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for more news and updates.



This news release has been published in the following media:



<ol class="wp-block-list"><li>Bernama: <a rel="noreferrer noopener" href="https://www.bernama.com/en/business/news.php?id=1877670" target="_blank">https://www.bernama.com/en/business/news.php?id=1877670</a></li><li>Dagangnews: <a rel="noreferrer noopener" href="https://dagangnews.com/tm-rd-bawa-inovasi-pengesanan-suhu-ewar-ke-pasaran-maldives" target="_blank">https://dagangnews.com/tm-rd-bawa-inovasi-pengesanan-suhu-ewar-ke-pasaran-maldives</a></li><li>The Sun Newspaper, pg 10, 09/09/2020</li></ol>



About TM R&D Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy. TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE).

TM R&D Collaborates with Maldives’ Leading Digital Services Provider, Dhiraagu to Bring EWAR to Businesses in Maldives

Our innovative Fast Internet for Rural Area (FIRA) is featured in Harian Metro! FIRA allows fast and cost effective deployment of high speed broadband for users in the rural and sub-urban areas who are currently unable to be served by fibre network connection.



The motivation to develop FIRA is to serve the community by offering connectivity to people from all walks of life so that they are able to benefit from Internet applications.



For more information on FIRA, reach out to us at <a href="mailto:business@tmrnd.com.my">business@tmrnd.com.my</a>



Read the full article here – <a href="https://www.hmetro.com.my/bisnes/2020/08/612757/capaian-lebih-laju" target="_blank" rel="noreferrer noopener">https://www.hmetro.com.my/bisnes/2020/08/612757/capaian-lebih-laju</a>

Fast Internet for Rural Area (FIRA) featured in Harian Metro!

Catch <a href="http://disruptive.asia/">Disruptive.Asia</a> recent interview with Dr Sharlene Thiagarajah, CEO TM R&D on innovating Malaysia’s digital future!



Click here to read the full article: 



<a rel="noreferrer noopener" href="https://disruptive.asia/tm-rd-ceo-interview-innovating-malaysias-digital-future/" target="_blank">https://disruptive.asia/tm-rd-ceo-interview-innovating-malaysias-digital-future/</a>

TM R&D CEO Interview: Innovating Malaysia’s Digital Future!

Empowering students of higher learning institutions to create and innovate



 In its continuous effort to empower the society through education and research, Telekom Malaysia Berhad (TM), through its innovation arm, TM Research & Development (TM R&D), has contributed pre-owned research and development (R&D) equipment, components, and materials to local universities worth RM3.5 million. The contribution aims to rehome high technology equipment to increase students’ interest in science and technology, towards producing high-skilled workforce for the job market.



 Commenting on the initiative, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “TM R&D believes that a strong R&D culture is important to elevate Malaysia as a Digital Nation. By exposing students to research equipment, we hope this shall complement the theoretical studies in the classroom. This encapsulates our strategic role as a catalyst in grooming an industry forward talent pool, which is a key component in driving the nation’s digital aspiration.”



 The initiative which began in November last year, was led by Wan Razli Wan Abdullah, Head of  Innovation Business Operation Division, TM R&D where technology-related equipment and materials were distributed to four (4) local universities namely Multimedia University (MMU)’s Faculty of Engineering; Universiti Putra Malaysia (UPM)’s Faculty of Engineering; Universiti Tunku Abdul Rahman (UTAR)’s Lee Kong Chian Faculty of Engineering and Science; and Universiti Kebangsaan Malaysia (UKM)’s Institute of Microengineering and Nanoelectronics (IMEN).



 The most recent initiative was to rehome the Low Temperature Co-Fire Ceramic (LTCC) equipment stack valued at RM1.79 million, to UPM’s Faculty of Engineering. The technology is used in the assembly and multi-layer packaging of electronic components for the electronics industry. Notable items that were contributed to UPM include a KEKO Printing System, Ceramic Foil Stacker, Viscometer, and Isostatic Laminator Machine.



 The Faculty of Engineering at MMU received specialised scientific equipment for innovative research including the ability to support manufacturing process of medical electronics devices, microelectronics devices, integrated circuits (ICs) and Organic Light-Emitting Diode (OLED), worth RM 1.26 million while UKM’s Institute of Microengineering and Nanoelectronics received a 3-D Contact Optical Profiler worth RM495,000.



 “We are happy to support TM Group’s Corporate Responsibility (CR) focus to empower students through innovation and technology. With access to high technology equipment, we hope the students will be able to create solutions to benefit humanity. One of our aspirations at TM R&D is to drive a culture of producers, not consumers. We believe everything we create and produce are indirectly assets of the nation, so through efforts such as this, we aspire to empower the leaders of tomorrow with relevant skills in innovation and technology to make life and business easier for a better Malaysia,” Dr. Sharlene added. 



In addition, TM R&D has also contributed cleanroom consumable items such as gloves, lab coats, masks and equipment to the Malaysian Nuclear Agency’s Technology Industry Division. To assist Malaysians to bounce back safer from the Covid-19 pandemic in the new normal period, TM R&D has also developed and deployed an Artificial Intelligence (A.I.) driven contactless temperature screening solution called Early Warning, Alert & Response or “EWAR” at various business premises, mosques, schools towards ensuring the safety of their visitors and workforce.



 TM R&D is growing from strength to strength since 2016, winning seven (7) globally recognised awards over the last two (2) years and has raised its innovation adoption rate from 5% to 100% within 2 years. TM R&D has generated more than 2,800 IPRs and 1,400 digital assets to-date. TM R&D’s innovations, all developed in-house cut across multiple verticals such as Telco, Retail, Logistics, Agriculture, Healthcare and Education with safety and productivity as the top priority. As the organisation continues to expand beyond connectivity and into new value-added digital and smarter platforms, its role in TM has become more prominent and exciting.







For more information about TM R&D and its products and services, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for more news and updates.







About TM R&D Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy. TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE).

TM R&D Contributes Equipment to Spur Research and Development at Local Universities

Looking for an event location that ensures the safety of its guests during this new normal is of utmost importance and can be challenging. Especially one that follows the SOP as required by the National Security Council.



TM Convention Centre (TMCC) is now ready to accept reservations and is using our state-of-the-art temperature screening solution EWAR to help in early detection of high temperature among crowds thus providing visitors, a peace of mind.



Select TMCC as your preferred event location today! Reach out to them via <a href="mailto:tmcc@tm.com.my">tmcc@tm.com.my</a> or 03-2240 1007



<a href="https://www.linkedin.com/feed/hashtag/?keywords=newnormal&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6688116040817352704">#𝘕𝘦𝘸𝘕𝘰𝘳𝘮𝘢𝘭</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=rmco&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6688116040817352704">#𝘙𝘔𝘊𝘖</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=kitajagakita&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6688116040817352704">#KitaJagaKita</a> 👨‍👩‍👧‍👦

TM Convention Centre (TMCC) is Now Ready!

TM R&D as the center of innovation for TM Group supports its efforts towards <a href="https://www.linkedin.com/feed/hashtag/?keywords=enabling&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#enabling</a> DigitalMalaysia through Connectivity and nation building.



Together, let’s rebuild, Better livelihoods, Better opportunities, Better society, Better economy.



<a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalsociety&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#𝘋𝘪𝘨𝘪𝘵𝘢𝘭𝘚𝘰𝘤𝘪𝘦𝘵𝘺</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=newnormal&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760"> #𝘕𝘦𝘸𝘕𝘰𝘳𝘮𝘢𝘭 </a><a href="https://www.linkedin.com/feed/hashtag/?keywords=rmco&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#𝘙𝘔𝘊𝘖</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=penjana&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#𝘗𝘌𝘕𝘑𝘈𝘕𝘈</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=kitajagakita&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#KitaJagaKita</a> 👨‍👩‍👧‍👦 <a href="https://www.linkedin.com/feed/hashtag/?keywords=digitalmalaysia&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6687563557200117760">#DigitalMalaysia</a> 🇲🇾



Click here to view the clip via Bulletin Utama, TV3 <a href="https://www.linkedin.com/feed/update/urn:li:activity:6687563557200117760">https://www.linkedin.com/feed/update/urn:li:activity:6687563557200117760</a>

The 5G Agenda is Towards Digital Malaysia

A critical part of Pelan Jana Semula Ekonomi Negara (PENJANA), the #SMART Automation Grant (SAG) is a matching grant for services companies.



SMEs in the services sector are now able to kickstart their digital adoption journey and increase their digital capabilities to continue striving forward in this new norm.



For further information on the grant application, requirements, criteria and FAQ’s are in the link here: 



<a href="https://mdec.my/digital-economy-initiatives/for-the-industry/smart-automation-grant/">https://mdec.my/digital-economy-initiatives/for-the-industry/smart-automation-grant/</a>

TM R&D Supports Nation Building and Helping Digitisation of Companies.

We are extremely excited to announce that TM R&D has been selected as a finalist for TM Forum’s Excellence Awards 2020. 



TM R&D was recognised in the Beyond Connectivity and AI, Data & Analytics Categories for its Smart Water Integrated Management System (SWIMS) and Intelligent Network Diagnostic & Expert Advisory System for Service Desk (IDEAS+) respectively. Winners will be announced during the Digital Transformation World in October 2020. 



TM Forum’s Excellence Awards recognises the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation. The awards also recognise the organisations making a significant contribution to the acceleration of digital transformation throughout the industry.



Click here to view the full list <a href="https://www.linkedin.com/posts/tm-forum_finalists-tm-forum-activity-6683753491896389632-yGPA">https://www.linkedin.com/posts/tm-forum_finalists-tm-forum-activity-6683753491896389632-yGPA</a>

TM R&D has been selected as Finalist for TM Forum’s Excellence Awards 2020!

Installs ONE PASS and EWAR Screening Solutions at 17 selected schools for safer teaching and learning environment



With the reopening of schools nationwide scheduled on 24 June 2020 after a prolonged closure due to the Covid-19 outbreak, Telekom Malaysia Berhad (TM) continues to extend its assistance as a responsible corporate organisation by deploying an innovative screening solution to selected schools. The solution deployment is hoped to assist the schools in providing a safer environment for its teaching and learning activities as well as ensuring the health and safety of the students as well teachers in the ‘new normal’ situation. 



TM, in collaboration with Ministry of Education (MOE) will install its smart digital health screening solution, called TM ONE Predictive Analytics Screening Solution or “ONE PASS” at five (5) schools. ONE PASS also carries the Early Warning, Alert and Response system (EWAR) which is a state-of-the art solution developed by TM Research & Development Sdn Bhd (TM R&D), TM’s innovation arm. The installation of ONE PASS at three (3) schools – SMK Taman Tun Dr Ismail, Kuala Lumpur; SMK Presint 16 (1), Putrajaya; and Sekolah Sultan Alam Shah, Putrajaya has been completed while the installations for two (2) more schools – Sekolah Menengah Sains Teluk Intan, Perak and Tahfiz – Ma’ahad An Noer, Janda Baik, Pahang are expected to be completed by 29 June 2020. 



Through a recent collaboration between TM and Bangsar / Pudu District Education Office (PPDBP) for TM Future Skills programme, the Company via TM R&D has installed its EWAR solution at 12 schools in the PPDBP area. In addition, the schools also received 50 sets of 3D printed face shields, courtesy of TM, demonstrating the usage of TM 3Ducation 3D printing module which is part of the TM Future Skills programme. 



Commenting on the initiative, Izlyn Ramli, Vice President, Group Brand and Communication, TM said, “We share the concerns of parents, teachers and the MOE on the health and safety of our children returning to school. To kick start our efforts in assisting the education communities to adapt to the ‘new normal’, we are very happy to implement ONE PASS and EWAR at these selected schools. This is part of our Corporate Responsibility (CR) initiatives that serve three (3) pillars – Economic, Environment and Social (EES) – to benefit more Malaysians. We are happy to embark on this latest initiative for the Education sector under the Social pillar. The solutions will enable teachers to conduct teaching and learning activities as smooth as possible, whilst providing assurance to the parents on the students’ health and safety. We will continue to expand the deployment to more schools as we continuously adapt our services and solutions for our customers and Malaysians in general in going through this unprecedented period.” 



ONE PASS is a smart, contactless health screening and monitoring solution with real-time temperature updates at an accuracy to within +/- 0.3 degree Celsius for up to 100 persons a minute within the range of between 1 meter to 3 meters. This will enable the school administrators to scan students’ temperatures without contact in a fast and accurate manner. 



 The real time digital solution includes a Visitor Management System (VMS), an employee/visitor management app developed in-house for self-declaration assessment and deployment of thermal camera and sensors to check body temperature prior to entering a building or premise. VMS is capable of storing 25,000 user profiles and allows for a comprehensive on-premise tracking, along with open Application Programming Interface (API) that allows easy integration with other predictive analytics engine, pandemic Geographic Information System (GIS) and contact tracing system. As the solution is connected to a powerful analytics platform which enables mass individual analysis and swift in-building people tracking from a centralised dashboard, the data can also be integrated into the schools’ attendance system.



The data from VMS and the thermal cameras are hosted in secured, world-class TM ONE data centre. 



Powered by TM ONE Cloud α, the solution is supported by Artificial Intelligent (AI) that digitally collates data on a centralised dashboard based on visitors’ information management for reporting and analytics. This enables organisations to react promptly should any potential health risk arises, hence real time escalation to the relevant emergency response teams and authorities can be done as well as prevents new infections. Besides that, the solution also enables premise owners to swiftly and effectively track their visitors and employees. 



Besides that, TM recently handed over 150 sets of 3D printed face shields to Sekolah Menengah Kebangsaan Paya Rumput (SMK Paya Rumput) in Melaka, one of its adopted school under TM School Adoption programme. The contribution serves as a good exposure to the students of the school on how the TM 3Ducation 3D printing module can provide solutions to real-life problems. 



For more information on the Company’s other Corporate Responsibility initiatives, visit www.tm.com.my.



 This news release has been published in the following media: 



<a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://www.google.com.my/amp/s/www.malaymail.com/amp/news/malaysia/2020/06/23/covid-19-tm-installs-smart-digital-health-screening-solution-at-five-malays/1878214" target="_blank">https://www.google.com.my/amp/s/www.malaymail.com/amp/news/malaysia/2020/06/23/covid-19-tm-installs-smart-digital-health-screening-solution-at-five-malays/1878214</a>



<a rel="noreferrer noopener" aria-label="http://www.maxit.my/2020/06/tm-assists-schools-to-reopen-safely-with-innovative-smart-digital-health-screening-solutions/ (opens in a new tab)" href="http://www.maxit.my/2020/06/tm-assists-schools-to-reopen-safely-with-innovative-smart-digital-health-screening-solutions/" target="_blank">http://www.maxit.my/2020/06/tm-assists-schools-to-reopen-safely-with-innovative-smart-digital-health-screening-solutions/</a>



<a rel="noreferrer noopener" aria-label="https://www.soyacincau.com/2020/06/24/tm-deploys-health-screening-solutions-at-17-schools-to-enable-faster-screening-of-students/ (opens in a new tab)" href="https://www.soyacincau.com/2020/06/24/tm-deploys-health-screening-solutions-at-17-schools-to-enable-faster-screening-of-students/" target="_blank">https://www.soyacincau.com/2020/06/24/tm-deploys-health-screening-solutions-at-17-schools-to-enable-faster-screening-of-students/</a>



About TM R&D Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy. TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE).



For further information on TM R&D, visit www.tmrnd.com.my

TM Assists Schools to Reopen Safely with Innovative Smart Digital Health Screening Solutions

The Company supports Gamuda Land’s efforts in managing COVID-19 by deploying the AI contactless temperature screening solution at their busiest locations



Telekom Malaysia Berhad (TM), through its innovation arm, TM Research & Development (TM R&D), has recently installed its contactless temperature screening solution called Early Warning, Alert & Response or “EWAR” at two (2) of Gamuda Land’s premises.



 The deployment of the innovative solution from TM R&D is amongst one of Gamuda Land’s precautionary measures in ensuring the safety of their workforce and managing its business operations during the new normal period. The standard operating procedures (SOPs) for companies during the Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) set by the Government includes body temperature screening upon entry, social distancing, good personal hygiene and making sure that each employee as well as visitor at the business premises is recorded upon entry.



Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “In line with pandemic precautions and government SOPs for companies during CMCO and RMCO, we are thrilled to install our Artificial Intelligence (AI) driven temperature screening solution at Gamuda Land’s premises towards helping them to maintain employees and visitors’ safety by installing EWAR at their premises. We developed the EWAR as an “all-in-one” contactless thermal screening solution with a high accuracy of +/- 0.3℃, aimed at assisting businesses in their first step to stop the spread of the disease. So for companies that are looking for a reliable, high accuracy contactless thermal screening solution, EWAR is the right solution for you.”



TM R&D has developed two (2) main product categories under EWAR namely EWAR Crowds and EWAR Compact. EWAR Crowds is equipped with a dual-camera (thermal and optical) and designed to conduct a rapid body temperature screening of approximately 10-15 individuals per second simultaneously at high traffic areas. The solution is non-intrusive and can easily be deployed in locations with mass traffic flow such as offices, shopping complexes, transportation hubs, universities, schools, tourist attractions, airports, immigration centres, and hospitals.



 Meanwhile, EWAR Compact is more suitable for a one-on-one contactless thermal screening to eliminate the need of the hand-held temperature taking, which can subsequently improve social distancing and minimise long queues.



TM R&D has installed both EWAR models at Gamuda Land and are working closely to integrate the solution with Gamuda Land’s internal applications to create a smoother entry into their work premises for their workers.



 While the pandemic has shown positive signs of recovery among the locals, it was recently reported by the Ministry of Health (MOH) that there are still positive COVID-19 cases detected at construction sites creating new clusters in Malaysia and all construction companies have been urged to adhere to the guidelines in order to continue their construction works.



“With so much fear among developers and construction companies to operate at full capacity with the threat of the spread of the virus, we have identified the need for a solution that allows them to minimise physical contact at a time of social distancing and would help the workers to feel secure. As the innovation arm of TM, we are ready to contribute our knowledge and expertise to businesses that require assistance in complying with the SOPs and implementing the new normal,” she added.



Other features available for Gamuda Land with the installation of EWAR include a real-time monitoring app and early detection which can be performed with minimal human intervention so that the next necessary measures such as isolation and treatment can be done promptly.



 “At Gamuda Land, we take our COVID-19 precautionary measures seriously with stringent SOPs in place to safeguard our workers as well as visitors to our experience galleries. We are continuously looking at more efficient and safer ways to improve our measures. With TM R&D’s EWAR, we are able to have a contactless temperature screening at our premises, improving overall customers’ experience while preventing the spread of the virus,” said Dato’ Hj Abdul Sahak Safi, Executive Director of Gamuda Land.



TM R&D has also deployed EWAR at the quarantine and treatment centre for COVID-19 cases at Malaysia Agro Exposition Park (MAEPS), Serdang to help in the screening of body temperature amongst medical teams and frontliners.



TM R&D has been growing from strength to strength since 2016, winning seven (7) globally recognised awards over the last two (2) years. Our innovations with purpose cut across multiple verticals such as the Smart Retail Analytics and Smart Safety Helmet, all developed internally by local talents in TM R&D. Leveraging strengths in telco intelligent support systems and IR4.0 technologies, TM R&D has created smarter ecosystems for the global economy. As the organisation continues to expand beyond connectivity and into new value-added digital and smarter platforms, its role in TM has become more prominent and exciting.



For more information on how TM R&D’s product and services can help keep your businesses stay productive during the pandemic, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for our latest news and innovation updates.



 This news release has been published in the following media: 



<ol class="wp-block-list"><li><a rel="noreferrer noopener" href="https://www.theedgemarkets.com/article/tm-rd-deploys-ai-contactless-screening-solution-gamuda-land">https://www.theedgemarkets.com/article/tm-rd-deploys-ai-contactless-screening-solution-gamuda-land</a></li><li> <a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://www.bernama.com/en/business/news.php?id=1849462" target="_blank">https://www.bernama.com/en/business/news.php?id=1849462</a> </li><li> <a href="https://www.bernama.com/bm/ekonomi/news.php?id=1849538">https://www.bernama.com/bm/ekonomi/news.php?id=1849538</a> </li></ol>







About TM R&D Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy. TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE).



For further information on TM R&D, visit www.tmrnd.com.my

TM R&D Deploys EWAR At Gamuda Land

TM R&D appeared on Bernama News Channel for the launch of its One-Stop Data Exchange Centre to boost research effort towards combating COVID-19 pandemic!



Click the link below to view the clip:



<a href="https://www.linkedin.com/posts/telekom-research-and-development_stayhome-stayconnected-stayentertained-activity-6665853961259622400-yTfM">https://www.linkedin.com/posts/telekom-research-and-development_stayhome-stayconnected-stayentertained-activity-6665853961259622400-yTfM</a>



Do continue to <a href="https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6665853961259622400&keywords=%23s%F0%9D%97%A7ayho%F0%9D%97%A0e&originTrackingId=Est1xRTKSvGmpSIJyeM%2BHQ%3D%3D">hashtag#s𝗧ayho𝗠e</a> 🏠 <a href="https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6665853961259622400&keywords=%23stayconnected&originTrackingId=Est1xRTKSvGmpSIJyeM%2BHQ%3D%3D">hashtag#stayconnected</a> 📶 <a href="https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6665853961259622400&keywords=%23stayentertained&originTrackingId=Est1xRTKSvGmpSIJyeM%2BHQ%3D%3D">hashtag#stayentertained</a> 🎶 <a href="https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6665853961259622400&keywords=%23staygrateful&originTrackingId=Est1xRTKSvGmpSIJyeM%2BHQ%3D%3D">hashtag#staygrateful</a> 🤲 and <a href="https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6665853961259622400&keywords=%23stayhopeful&originTrackingId=Est1xRTKSvGmpSIJyeM%2BHQ%3D%3D">hashtag#stayhopeful</a> 🙏

TM R&D on Bernama News Channel!

Data Exchange Platform enables open data access for Malaysians and the global community



Telekom Malaysia Berhad
(TM), through its innovation arm, TM Research & Development (TM R&D), recently
launched a Data Exchange Platform, with the primary role of being a one-stop data
exchange centre that will facilitate and accelerate data sharing in order to
bolster research efforts in combating the COVID-19 pandemic.



Fully
supported by the Malaysia Digital Economy Corporation (MDEC), this initiative shall expedite the access
to data for developers, students, scientists and medical practitioners as well
as government agencies to gather new insights on the pandemic and eventually pave
the way for major breakthroughs.



Dr.
Sharlene Thiagarajah, Chief Executive Officer, TM R&D said: “We are
delighted to launch this Data Exchange Platform as a one-stop centre for open
data sharing related to the COVID-19 pandemic. This platform is open to
everyone, both locally and globally, to access data, share data analyse and
utilise data for the benefit of all.”



When the
World Health Organisation (WHO) declared COVID-19 as a global pandemic,
businesses and enterprises around the world were racing against time to find
solutions not only to mitigate its exponential spread but also eradicate it
once and for all. 



“COVID-19 presents a
unique and significant challenge and we believe that data plays a critical role
in helping experts find solutions to fight this global outbreak. For
researchers, data scientists, developers or any of us to work efficiently, access
to data is key. TM R&D is a strong advocate of sharing ‘open data’ in order
to harness the power of the community to work towards providing better overall insights
on this current pandemic. These insights shall not be limited to health and
medical areas only where a lot of tracking and information are already emerging,
but also on the socio-economic front
with changes in lifestyle and impact to families, businesses as well as the
local and global economy,” she added.



The platform is tailored to be easily navigated even for those with little to zero programming background. With just a few clicks, individuals can simply upload data files in various formats. It then converts those files into Application Programming Interfaces (APIs) and will publish them on the data store. Anyone who has the access can use the data for further analyses and derive useful insights.



For advanced users, the platform
enables them to fine tune the data APIs by setting different access permission
levels, managing sandboxing capabilities, generating detailed analytics of data
usage and a lot more. The most sustainable feature of the platform is the ability
for data owners to monetise their data through this platform.



This one-stop data exchange centre will also allow industries
to better understand consumer behavioural changes, movement patterns and impact
on businesses, hence enabling governments and economists to view the effects on
certain sectors that may not have been obvious in the initial stage. Data on changes
of purchasing habits or whether people are collectively spending more or less
on food against beauty products, travelling patterns,
transportation use, movement of people and many more can be made accessible. To explore the Data Exchange Platform, simply
go to <a href="https://exchange.oip.tmrnd.com.my/">https://exchange.oip.tmrnd.com.my/</a>.



“On behalf of TM R&D, we would like to express our
sincere gratitude to the Ministry of Health (MoH), The New York Times,
CoronaTracker, GenBank Help, just to name a few, who have made their data
publicly sharable – thus allowing us to enable it for others to utilise via the
Data Exchange Platform. We hope more public and private organisations, as well
as individuals, will contribute, thus intensifying the efforts to stop
COVID-19’s progression and its economic impact,” Dr. Sharlene further
elaborated.



This Data Exchange Platform is built on TM R&D’s Open
Innovation Platform (OIP), Malaysia’s first Open Software Development Platform.
It consists
of a data brokerage platform, an API store-front and an end-to-end (e2e)
ecosystem for the rapid development of smarter Industrial Revolution 4.0 (IR4.0)
services that enable the creation of new revenue opportunities.



The
development of Data Exchange Platform is among the initiatives under MDEC’s
Data Technology Partnership Programme where MDEC has appointed TM R&D to be
its Data Technology Partner for the programme. As an MDEC Data Technology
partner, TM R&D is set to accelerate data technology adoption and develop
Data-Driven Decision (DDD) Enterprises. TM R&D will also be facilitating
talent development and industry-academic collaboration in addition to building
a vibrant data technology ecosystem. 



Commenting
on the move, Ir. Dr Karl Ng Kah Hou, Director of Data Ecosystem Development,
MDEC said, “We are excited with the launch of the Data Exchange Platform. This
is the end-result of a successful synergy between TM R&D and MDEC. Designed
to collect and disseminate data about the pandemic, it will pool all data into
one focal point and empower researchers, data scientists, and analysts to
accelerate their efforts in finding solutions for COVID-19.”



TM R&D
has been growing from strength to strength since 2016, winning seven (7) globally
recognised awards over the last two (2) years. Its innovations cut across
multiple verticals such as the Smart Retail Analytics and Smart Safety Helmet,
all developed internally by local talents in TM R&D. As the organisation continues
to expand beyond connectivity and into new value-added digital and smarter
platforms, its role in TM has become more prominent and exciting. 



For more information about TM R&D and its products and services, please log on to <a href="https://www.tmrnd.com.my">www.tmrnd.com.my</a>. Follow us on LinkedIn (TM Research & Development) for more news and updates.



 This news release has been published in the following media: 



<ol class="wp-block-list"><li><a rel="noreferrer noopener" aria-label=" https://www.theedgemarkets.com/article/tm-rd-launches-onestop-data-exchange-centre-combat-covid19 (opens in a new tab)" href="http:// https://www.theedgemarkets.com/article/tm-rd-launches-onestop-data-exchange-centre-combat-covid19" target="_blank"> https://www.theedgemarkets.com/article/tm-rd-launches-onestop-data-exchange-centre-combat-covid19 </a></li><li> <a href="https://www.bernama.com/en/news.php?id=1838299" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">https://www.bernama.com/en/news.php?id=1838299 </a></li><li> <a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="http://www.dailyexpress.com.my/news/151908/telekom-launches-data-exchange-centre-to-combat-covid-19/" target="_blank">http://www.dailyexpress.com.my/news/151908/telekom-launches-data-exchange-centre-to-combat-covid-19/ </a></li><li> <a rel="noreferrer noopener" aria-label="http://www.maxit.my/2020/05/tm-rd-launches-one-stop-data-exchange-centre-to-boost-research-efforts-towards-combating-covid-19-pandemic/ (opens in a new tab)" href="http://www.maxit.my/2020/05/tm-rd-launches-one-stop-data-exchange-centre-to-boost-research-efforts-towards-combating-covid-19-pandemic/" target="_blank">http://www.maxit.my/2020/05/tm-rd-launches-one-stop-data-exchange-centre-to-boost-research-efforts-towards-combating-covid-19-pandemic/</a> </li><li> <a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://liveatpc.com/heres-how-tms-rd-center-is-helping-malaysia-fight-the-pandemic/" target="_blank">https://liveatpc.com/heres-how-tms-rd-center-is-helping-malaysia-fight-the-pandemic/</a> </li></ol>



About TM R&D



Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy.



TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE)”. 



For further information on TM R&D, visit <a href="https://www.tmrnd.com.my/" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">www.tmrnd.com.my</a>

TM R&D Launches One-Stop Data Exchange Centre to Boost Research Efforts towards Combating COVID-19 Pandemic

TM R&D participates in TM Forum Excellence Awards 2020 by nominating SWIMS an Internet of Water (IoW) solution in the Beyond Connectivity category! 



 Learn how TM R&D and Air Selangor partnered on an ‘Internet of Water’ that optimizes usage, efficiency and more here : <a rel="noreferrer noopener" aria-label="https://www.linkedin.com/posts/tm-forum_tm-rd-and-air-selangor-partner-on-an-internet-activity-6660539280785461249-256H (opens in a new tab)" href="https://www.linkedin.com/posts/tm-forum_tm-rd-and-air-selangor-partner-on-an-internet-activity-6660539280785461249-256H" target="_blank">https://www.linkedin.com/posts/tm-forum_tm-rd-and-air-selangor-partner-on-an-internet-activity-6660539280785461249-256H</a>



About TM R&D



Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy.



TM R&D is the winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE)”. 



For further information on TM R&D, visit <a href="https://www.tmrnd.com.my/" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">www.tmrnd.com.my</a>

TM R&D participates in TM Forum Excellence Awards 2020

TM R&D’s innovative solution helps in early detection of high temperature among medical teams and frontliners 



As part of its
contribution for the fight against COVID-19, Telekom Malaysia Berhad (TM) through
its innovation arm, TM Research & Development (TM R&D) recently deployed
its innovative solution called Early Warning, Alert & Response or “EWAR”
to help in the screening of high temperature amongst medical teams and
frontliners at the quarantine and treatment centre for COVID-19 cases at Malaysia
Agro Exposition Park (MAEPS), Serdang.



EWAR is TM
R&D’s latest commercial solution that is able to measure and mass detect
individuals with high body temperature in crowded areas. High temperature is
amongst the initial symptom to look out for in potential detection of viral
diseases. EWAR is developed with a higher accuracy function in comparison to
most off-the-shelf handheld thermometer scanners which eliminates multiple
time-consuming manual body temperature screening processes. 



By installing
EWAR at the quarantine and treatment centre, the medical teams and frontliners
will be able to smoothly and efficiently move through the screening process as
the solution is able to rapidly mass screen between 10 – 15 individuals per
second simultaneously. In addition, this solution would also allow them to
reduce their manpower requirements.



Commenting on this latest initiative, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “We are honoured to contribute to the fight against COVID-19. Installation of EWAR thermal cameras at MAEPS will help to facilitate contactless mass screening of the medical teams and front-liners which we believe will greatly increase the operational efficiency of the centre. The solution also requires minimal human supervision hence the medical teams can focus on their core duties of providing necessary treatment to the patrons at the centre.”



“EWAR is part of our continuous efforts in making a difference for the nation and several more are in the pipeline,” she added.



Meanwhile,
Dr. Md. Anuar Abd Samad @ Mahmood, Director of Quarantine Centre for Low Risk
COVID-19 at MAEPS said, “We are pleased to be working together with TM R&D
in installing the EWAR thermal cameras. With the digital technology advancement
that this solution provides, we believe this move bodes well with our strategy
to enhance the facilities at MAEPS. Taking pro-active measures is important for
us to accommodate the medical frontliners in treating the COVID-19 patients
efficiently.”



EWAR also
comes with cloud-based software and mobile application which makes this
innovative solution unique. This feature enables all information captured by
the camera to be shared and escalated in real-time to any relevant authorities
for planning and emergency response purposes. 



This
component of EWAR is critical in minimising the need for human contact as the
data is available in real-time which allows Ministry of Health (MOH) to
remotely monitor the status especially during night time (non-peak hours) when the
medical Team Leader may not be around.                                                                                         



With 300
in-house talents, TM R&D is determined to make a difference to the nation
at large with innovative solutions and thought leadership for a better
Malaysia. Growing from strength to strength since 2016, TM R&D has won
seven (7) globally recognised awards over the last two (2) years for its
innovations that cut across multiple verticals such as the Smart Retail Analytics
and Smart Safety Helmet, all developed internally by local talents in TM
R&D.



For organisations and individuals who are interested with EWAR, you may contact us at <a href="mailto:business@tmrnd.com.my">business@tmrnd.com.my</a>. For more information about TM R&D and its products and services, please log on to <a href="https://www.tmrnd.com.my">www.tmrnd.com.my</a> or follow us on LinkedIn (TM Research & Development) for more news and updates.



This news release has been published in the following media: 



<ol class="wp-block-list"><li><a href="https://www.theedgemarkets.com/article/tm-installs-ewar-maeps-quarantine-and-treatment-centre">https://www.theedgemarkets.com/article/tm-installs-ewar-maeps-quarantine-and-treatment-centre</a> </li><li> <a href="https://www.bernama.com/bm/am/news.php?id=1836111">https://www.bernama.com/bm/am/news.php?id=1836111</a> </li><li> <a href="https://www.utusanborneo.com.my/2020/04/27/ewar-kesan-individu-suhu-badan-tinggi-di-pusat-kuarantin-maeps-tm">https://www.utusanborneo.com.my/2020/04/27/ewar-kesan-individu-suhu-badan-tinggi-di-pusat-kuarantin-maeps-tm</a> </li><li> <a href="https://malaysiagazette.com/2020/04/27/tm-pasang-ewar-di-maeps/">https://malaysiagazette.com/2020/04/27/tm-pasang-ewar-di-maeps/</a> </li></ol>



About TM R&D



Telekom Research
& Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom
Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology
and innovation to TM, contributing to nation building and the digital knowledge
economy.



TM R&D is the
winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia
APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer
Experience (ACE)”.  



For further information on TM R&D, visit <a href="https://www.tmrnd.com.my">www.tmrnd.com.my</a>

TM Installs EWAR at MAEPS Quarantine and Treatment Centre  in Continuous Fight Against COVID-19

TM R&D researchers work tirelessly to develop state-of-the-art solution to help curb COVID-19 .



As a responsible corporate citizen equally affected by the COVID-19 pandemic, Telekom Malaysia Berhad (TM) through its innovation arm, TM Research & Development (TM R&D) unveils its latest state-of-the-art solution to help in early detection of abnormal temperature among crowds. Early Warning, Alert & Response or “EWAR” is TM R&D’s latest solution that is able to measure and detect individuals with abnormal body temperature at crowded areas which is among the initial symptoms to look out for in potential cases of viral diseases such as SARS, Ebola and the recent COVID-19. The solution is equipped with a dual camera (thermal and optical) that is able to mass detect abnormal temperatures of approximately 15 individuals per second simultaneously. 



The project to develop EWAR kicked off in mid-February 2020 and it was developed on TM R&D’s Open Innovation Platform (OIP), Malaysia’s 1st Open Software Development Platform, which is a robust digital infrastructure that provides a complete eco-system for the creation of new services on the go. The platform amongst others comprises a data brokerage system, an Application Programming Interface (API) aggregation infrastructure and an end-to-end Internet of Things (IoT) platform for rapid service creation. In 2019 alone, more than 27 million API calls have been running on the platform and the number is growing by the day. 



Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “We are excited to unveil our latest innovation “EWAR” and are confident that this solution will greatly help in early detection of high or abnormal temperatures in crowds. As the solution is non-intrusive, it can easily be deployed in offices, shopping complexes, transportation hubs, universities, schools, tourist attractions, airports, immigration centres, hospitals, in fact almost any locations with foot traffic.”



Early detection, isolating and treating cases, contact tracing and social distancing measures are crucial to assist in preventing the virus from spreading. By using EWAR, real-time monitoring and early detection can be performed with minimal human intervention so the next necessary measures such as isolation and treatment can be done promptly. With IoT capabilities from OIP, contact tracing can be successfully achieved as data and information captured on individuals with high fever can be dispersed in real-time to relevant authorities for planning and emergency response purposes. OIP can also communicate with the National COVID-19’s response team for early containment. 



Using Artificial Intelligence (AI), data on age and gender can be captured allowing users to predict the different age and gender trajectories. AI analyses the existing patterns to predict what might happen next in a sequence. EWAR’s dashboard significantly provides live and historical data analysis as well as geolocation alerts for monitoring purposes.



“We believe that the development of this EWAR is timely and it is very suitable to be used in crowded areas, both indoor and outdoor. With its easy implementation, we will be able to greatly assist in curbing infectious viruses such as COVID-19 and ultimately win the battle,” she added. 



With 300 in-house talents, TM R&D is determined to make a difference to the nation at large with innovative solutions and thought leadership for a better Malaysia. Growing from strength to strength since 2016, TM R&D has won seven (7) globally recognised awards over the last two (2) years for its innovations that cut across multiple verticals such as the Smart Retail Analytics and Smart Safety Helmet, all developed internally by local talents in TM R&D. 



For organisations and individuals who are interested with EWAR, you may contact us at <a href="mailto:biz@tmrnd.com.my">business@tmrnd.com.my</a>. For more information about TM R&D and its products and services, please visit <a href="https://www.tmrnd.com.my/">www.tmrnd.com.my</a>.



This news release has been published in the following media:



<ol class="wp-block-list"><li><a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://www.nst.com.my/news/nation/2020/04/581027/tm-unveils-solution-covid-19-early-detection" target="_blank">https://www.nst.com.my/news/nation/2020/04/581027/tm-unveils-solution-covid-19-early-detection</a></li><li><a href="https://www.bharian.com.my/berita/nasional/2020/04/672578/ewar-kesan-suhu-tidak-normal-15-individu-sesaat">https://www.bharian.com.my/berita/nasional/2020/04/672578/ewar-kesan-suhu-tidak-normal-15-individu-sesaa</a><a rel="noreferrer noopener" aria-label="t (opens in a new tab)" href="https://www.bharian.com.my/berita/nasional/2020/04/672578/ewar-kesan-suhu-tidak-normal-15-individu-sesaat" target="_blank">t</a></li><li><a rel="noreferrer noopener" aria-label="https://www.bernama.com/en/business/news.php?id=1828261 (opens in a new tab)" href="https://www.bernama.com/en/business/news.php?id=1828261" target="_blank">https://www.bernama.com/en/business/news.php?id=1828261</a></li><li><a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://www.klsescreener.com/v2/news/view/660465 - TheEdge" target="_blank">https://www.klsescreener.com/v2/news/view/660465 – TheEdge</a></li><li><a href="https://www.sinarharian.com.my/article/77193/KHAS/Koronavirus/TM-perkenal-penyelesaian-terkini-pengesanan-awal-Covid-19">https://www.sinarharian.com.my/article/77193/KHAS/Koronavirus/TM-perkenal-penyelesaian-terkini-pengesanan-awal-Covid-19</a></li><li><a href="https://www.malaysiakini.com/news/518643">https://www.malaysiakini.com/news/518643</a></li><li><a href="https://www.malaymail.com/news/malaysia/2020/04/03/tm-unveils-latest-solution-for-covid-19-early-detection/1853237">https://www.malaymail.com/news/malaysia/2020/04/03/tm-unveils-latest-solution-for-covid-19-early-detection/1853237</a></li><li><a href="https://www.theedgemarkets.com/article/tm-unveils-latest-solution-covid19-early-detection">https://www.theedgemarkets.com/article/tm-unveils-latest-solution-covid19-early-detection</a></li><li><a href="https://wiser.my/tm-membangunkan-sistem-pengesanan-awal-haba-tidak-normal-untuk-mengimbas-orang-ramai/">https://wiser.my/tm-membangunkan-sistem-pengesanan-awal-haba-tidak-normal-untuk-mengimbas-orang-ramai/</a></li><li><a href="https://ohsemput.com/index.php/membangunkan-sistem-pengesanan-tidak-normal-untuk-?id=174287">https://ohsemput.com/index.php/membangunkan-sistem-pengesanan-tidak-normal-untuk-?id=174287</a></li><li><a href="https://www.msn.com/en-my/news/national/tm-unveils-solution-for-covid-19-early-detection/ar-BB127cdp?li=BBr8YXF">https://www.msn.com/en-my/news/national/tm-unveils-solution-for-covid-19-early-detection/ar-BB127cdp?li=BBr8YXF</a></li></ol>



About TM R&D



Telekom Research & Development Sdn Bhd (TM R&D) is the centre of innovation for Telekom Malaysia Berhad (TM). TM R&D’s strategic role is to bring new technology and innovation to TM, contributing to nation building and the digital knowledge economy.



TM R&D is the proud winner of the MSC Malaysia Asia Pacific ICT Alliance Awards (MSC Malaysia APICTA) for Innovation “Smart Safety Helmet” and “Analytics of Customer Experience (ACE)”.  



For further information on TM R&D, visit <a href="https://www.tmrnd.com.my/">www.tmrnd.com.my</a>

TM Unveils EWAR, Its Latest Solution For COVID-19 Early Detection!

TM R&D’s CEO Dr. Sharlene Thiagarajah (centre in above pic); one of the three icons  in Malaysia’s tech industry remains upbeat about women’s contributions to the digital economy growth. 



Read more about it here:  <a href="https://disruptive.asia/three-women-leading-malaysias-digital-industry/">https://disruptive.asia/three-women-leading-malaysias-digital-industry/</a>

Women in Tech: Three women leading Malaysia’s digital economy

Enable solutions to be developed and deployed 4x faster than before! Amazed!? That is exactly what our Open Innovation Platform (OIP) can do!



Read more about it here: <a href="https://focusmalaysia.my/mainstream/tm-rd-develops-open-software-development-platform/">https://focusmalaysia.my/mainstream/tm-rd-develops-open-software-development-platform/</a> 



Interested to know more? Connect with us at <a href="mailto:business@tmrnd.com.my.">business@tmrnd.com.my.</a>



<a href="https://www.linkedin.com/feed/hashtag/?keywords=tmrnd&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6633953896199000064">#TMRND</a><a href="https://www.linkedin.com/feed/hashtag/?keywords=openinnovationplatform&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6633953896199000064"> #openinnovationplatform </a><a href="https://www.linkedin.com/feed/hashtag/?keywords=oip&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6633953896199000064">#OIP</a>

TM RND develops Open Software Development Platform

Five awesome things Malay Mail saw at Putrajaya

<img loading="lazy" decoding="async" title="White Paper - SPEED, SCALE, STABILITY THE THREE PILLARS OF PERFORMAN with logo updated" src="https://wordpress-stg.tmrnd.com.my/wp-content/uploads/2025/05/White-Paper-SPEED-SCALE-STABILITY-THE-THREE-PILLARS-OF-PERFORMAN-with-logo-updated-e1747105432557.jpg" alt="White Paper - SPEED, SCALE, STABILITY THE THREE PILLARS OF PERFORMAN with logo updated" width="2480" height="1978" />
In today’s digital world, speed, scale and stability are everything. But is your software ready to perform under pressure?
Our latest white paper breaks down practical performance testing strategies to help teams boost speed, handle scale and ensure rock-solid stability. All while keeping delivery on track.
Download our white paper and learn how to spot bottlenecks early, improve system performance and deliver the fast, reliable experience your users expect.
<a role="button" href="https://www.tmrnd.com.my/wp-content/uploads/2025/05/White-Paper-Speed-Scale-Stability-The-Three-Pillars-of-Performance-Testing.pdf" target="_blank" rel="noopener"> Download </a>

Speed, Scale, Stability: The Three Pillars of Performance Testing

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